Try batteries in both is it just the down button giving you trouble
Our buttons always failed because the outlet for the 120 volts was wired using small wire into the spring terminals on back. This caused low voltage as the door started to move.
I'd guess the button inside your garage, is hard-wired to the operator electrical panel (mine is). It may be that the remotes are not compatible with the opener. Some of the newer devices automatically change the security codes on every open and close cycle.
SOURCE: garage door remote won't open the garage door
The little button with a padlock on the wall control is a "vacation" lockout feature that disables the remotes. There should be a small LED on the wall control that is always on steady. When the padlock button is pressed and released the LED should be constantly blinking (indicating the vacation lockout mode is active) and your remotes should be disabled. The wall control will still operate the door. Pushing the padlock button again should make the LED stop blinking and restore the door to normal operation.
SOURCE: Garage Door Remote Not Working Consistently
Lift Master Security Plus remote works only intermitenly, It seems to lock after a few tries, Works from inside garage, Seems to lock up after few tries, Wall opener fine. Changed batteries several times. Can't understand why it works and then doesn't. Tried cleaning sensors and wires,
SOURCE: remotes quit working for garage door
I had the same problem with my Craftsman opener but different model. However to fix this I simply followed the instructions that came with the opener and reprogramed the remote to the opener. The instructions are in your owners manual and are pretty straight forward.. John
SOURCE: Remote does not open garage door
It sounds like the wall button has the lock feature engauged.
Is there a small green LED flashing inside the wall button?
Push and hold the lock button for about two seconds and the LED should stop flashing. This will unlock the garage door opener and your remotes should start working. You may have to reprogram your remotes and homelink again since you triedprograming in the lock mode.
Good luck.
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