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Hi Jennifer, After you login to FB. click on small F icon beside search frnd bar, later on left side you'll see your name and edit profile, below that you'll see "messages" just click on that and you'll get all your chat NOTE: if you have deleted any older chat then you wont be able to see that. .
a very simple solution to this is to go to browser settings from the right side of the page and then deleting all the history including clear cache, forget passwords everything and then start fresh. if this is too difficult for you, you can go to the words game log him out and then log in again to the same game via facebook. and it will disconnect or log him out from everywhere and log you in to words and facebook. hope this helps.
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