Go to tom tom site for updates
You'll need to connect your GPS device to a computer (using the USB port), and use the TomTom HOME software to access and download maps from the tomtom website and install it on your device. Then, when you connect your GPS to your computer and run the HOME software, (after you sign in to your TomTom account), the software will identify data, maps, etc. that you can download and install on your TomTom GPS device.
Recently Tomtom has limited support and updates for certain (older) models of TomTom GPS. They hope you'll get a new model. If your TomTom One GPS device is one of those models with little/no support, you're out of luck.
SOURCE: Can't load Map update on TomTom XL 330S
You'll have to remove enough stuff to make room for the new map. I had the same problem which is how I found this site. Turns out, the new map is larger than the one that came on the unit. The 1 GB of available space is pretty much all used when you get the GPS. Just copy all the voices and POIs that you aren't planning on using to your computer in case you change your mind later (you can just download them again for free too). As for the voices, only one works for text-to-speech anyway and that would be Samantha though a male voice is available for download.
You'll need to clear just under 4 MB to make room for the new map, and that's if you haven't added anything. Having the drive/memory on this unit just larger than the map makes it very difficult to get much use out of TomTom's great add-ons.
SOURCE: TomTom One N14644 text to voice - I hooked it up
I do some work with TomTom - it's possible that if something interrupted or went wrong during the install, the map could have been deleted. TomTom is aware of the problem and is working to fix it - if you are map-less, call support (866 486 6866) and we can work on getting you a new map.
SOURCE: free updates and map downloads
no they are not free, average cost about $80.00, u can buy the cd (avail through retail outlets that sell this GPS) and do a update with that or u can buy the updates from Tomtom directly at there web site
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