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Patsy Tisdale Posted on May 18, 2018
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Pandigital slide scanner

The software will not install. i tried calling the customer service number and only get an endless series of offers to buy stuff. i can't use the scanner without the software. How do I get software that will work?

1 Answer

Joseph Wright

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  • PANDIGITAL Master 1,729 Answers
  • Posted on May 20, 2018
Joseph Wright
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Joined: Aug 05, 2012
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You might try this: Create a shortcut to the installer, right-click it, and use compatibility mode to run the installer in an earlier version of Windows.

Belly Up:
https://the-digital-reader.com/2011/02/14/i-got-screwed-by-pandigital-customer-service/

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Oct 05, 2008

SOURCE: slide holder is stuck in Dimage scanner

I solved the issue by opening the casing of the scanner after having unplugged it front the computer and it's power supply.

There are 3 rounded head screws that I unscrewed to do this.

1) The single screw at the back of the unit.
2) The two screws that are closest to the rear of the unit underneath the unit.

The tricky part is that the casing that makes up the sides, top and the back of the unit has to then be pulled back and a bit up to be released and the plastic hings of the casing will catch parts of the internal frame. Therefore great care and patience must be taken when pulling the case back and off of the rest of the frame of the unit.

With the casing removed, I slowly pushed the film holder towards the back of the unit until the front door of the casing could be fully opened manually, and then using one hand I kept the door open while slowly pushing the film holder towards the front of the unit with the other hand.

After that I put the casing back on, and the unit is running normally again, although I suspect that this jamming is a sign of wear and tear on this unit as it has been used a lot.

IMPORTANT:

There is a mirror within the unit and I would advise as a precaution that no contact should be made with that mirror unless you are willing to risk the unit not being able to focus properly or showing smudges or scratch marks on the produces scans!

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Anonymous

  • 1 Answer
  • Posted on Apr 28, 2009

SOURCE: Lost installation CD for Lexmark Z2300 Printer.

I lost my cd also and surfed the web I came across a free site I downloaded the installation package scanned it with my anti- virus - and malaware scanner before opening it came up clean heres the link to the site http://www.siliconguide.com/drivers/device/45/

Anonymous

  • 854 Answers
  • Posted on Aug 19, 2009

SOURCE: I just switched isp's from Embarq to Comcast and

Here are some troubleshooting steps that I suggest you try:

1. Check physical connections.

a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.

2. Access the router's web-based utility.

a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".

Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.

To reset the router:

a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.

3. Configure the router.

Since your Internet Service Provider is using a cable connection, please follow the steps below:

a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.

4. Configure the wireless settings.

a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.

Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.

f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.

5. Power cycle.

a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.

If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:

6. Connect wireless computer to the router.

If you are using Windows XP with Service Pack 1, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.

If you are using Windows XP with Service Pack 2, please follow the steps below:

a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.

If you are using Windows Vista, please follow the steps below:

a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.

From the above configuration, please check if you can now access the Internet.

Anonymous

  • 20 Answers
  • Posted on Apr 24, 2010

SOURCE: How to find the PUK number for my nokia phone

see at back side of ur sim plastic sim card it will be avable there

Anonymous

  • 29 Answers
  • Posted on Aug 12, 2012

SOURCE: Need Copystar CS-5035 Scanner drivers / software

go to www.kyocera.uk side

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Related Questions:

0helpful
1answer

I'm trying to locate a replacement screen for a 7"

You can contact Pandigital Customer Service for replacement parts/repair.

All issues regarding replacement parts should reported to our Customer Service Center. Call our toll free number at 1.800.715.5354. Hours are Mon-Fri, 10:00am - 7:00pm; Sat, 10:00am - 4:00pm EST, and Mon-Fri, 7:00am - 5:00pm, Sat, 7:00am - 1:00pm PST. or email us at [email protected]. A Customer Service Specialist will help you immediately.

This was obtained from the FAQ page

Hope this helps

Ray
2helpful
3answers

Scanner software

Hey,

you can download or sometimes buy/order a new disc from hp from this page
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3423841&lang=en&cc=uk&prodTypeId=15179&prodSeriesId=3423840&taskId=135

just select the right windows version to get the drivers etc.


Let me know if you need anything else.
Thanks,
Ekse

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