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disruptive Posted on Feb 18, 2018

Message when you open the file: an unknown error occurred

I have been using Adobe Illustrator CC 2014 for a long time, almost a year, and to this day there have been no problems. However, a couple of days ago I worked with the image, saved it. I decided to rename the file and accidentally pressed the keys and the file was renamed to an incomprehensible name. After that, when opening the file, the Illustrator issued a message - an unknown error occurred. I use win 7 x64 and the file of size 3 MB Tell me what to do...

  • Terry
    Terry Feb 18, 2018

    Some suggestions from Adobe at the link below to try:
    https://helpx.adobe.com/illustrator/kb/t...
    https://helpx.adobe.com/in/illustrator/u...
    https://helpx.adobe.com/illustrator/how-...

    There are also some changes to preferences that can be changed if still not able to open the file without an unknown error occurred message.

  • chiming
    chiming Feb 24, 2018

    hi, I had a similar problem, I took advantage of illustrator recovery service :https://onlinefilerepair.com/en/illustra...

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5 Related Answers

Anonymous

  • 2961 Answers
  • Posted on Jun 27, 2007

SOURCE: PC disc read error with my hard drive

this is a sign that either you hard drive is about to fail, or there is a corrupt sector on it. Next time you boot up the pc go to my computer, right click and explore, then right click on the 'C' drive and select properties, then at the tools tab at the top of the window select error checking and click check now. The pc will probably need to restart to do the check. Back up any important docs as it may be aboit to fail.

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Anonymous

  • 133 Answers
  • Posted on Mar 14, 2008

SOURCE: Adobe acrobat v7 can't open file

Do this:
1. Exit Acrobat.
2. Choose Start > Run, and type: %APPDATA%\Adobe\Acrobat\ into the Open text box. Click OK.
3. Right-click either the 6.0 or 7.0 folder, and choose Delete.
4. Start Acrobat and attempt to print.
Note:Acrobat preference files contain application settings such as toolbar arrangements. When you restart Acrobat, new preferences are created automatically based on application defaults. Deleting preference files will not result in the loss of saved documents.

Or, if u have having Quarkexpress in your machine update the version. Quarkexpress also creates PDF files, maybe this is where it was created from

Anonymous

  • 1 Answer
  • Posted on Aug 17, 2008

SOURCE: adobe illustrator

Hi Mekarim,

You may try this:

1. Open the C:\Program Files\Common Files\Adobe folder and look for a folder starting with Type and meaning Type support; in 10 it is called TypeSpt;

2. Create a namesake folder on your Desktop;

3. Move all the contents to the namesake folder.

Please report back, including the name of the folder.

Ziad

Dubai
[email protected]
00971 50 2511165

Anonymous

  • 189 Answers
  • Posted on Dec 15, 2008

SOURCE: Rename a song file after copying

Hi,

I'm a little unclear about what you are trying to do. I'll assume that you have copied a song from one partition to another and now wish to change the song name so as to avoid confusion. To do so you need to call up the 'menu' (press menu button) and under 'song' go to 'load'. There you'll see a list of song names (including the song you have currently loaded and are working on). Just navigate to the song name and press the 'title' button (shift - menu) which will allow you to edit the song name. You don't have to reload the song for the title change to keep and you'll see the new title reflected in the LCD window after you press 'home' to return to the normal view.

Regards,

bd.

Cheryl

  • 24 Answers
  • Posted on Dec 17, 2008

SOURCE: Word 2007 Has Stopped Working

I'm not sure who provided your original solution, but I do know that if Word doesn't find normal.dot upon starting, it will recreate it. A lot of weird problems in Word are due to a corrupt normal.dot file. (It's called normal.dotm in 2007.)

Here is a Microsoft KB article regarding the global template in Word, with some troubleshooting hints. Please let me know how it goes!

~~Cheryl


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https://www.easeus.com/resource/recover-illustrator-file.html


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Hi Mekarim,

You may try this:

1. Open the C:\Program Files\Common Files\Adobe folder and look for a folder starting with Type and meaning Type support; in 10 it is called TypeSpt;

2. Create a namesake folder on your Desktop;

3. Move all the contents to the namesake folder.

Please report back, including the name of the folder.

Ziad

Dubai
[email protected]
00971 50 2511165
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