Even though the two phones are on charge ALL day, both will cut off dead when both calling or recieving calls within 10mins max!!? please help

In my area that usually means that your phone service has been cut off.They provide only emergency calls as a free service.Sounds like you need to get in contact with your provider and find out why your phone seems to be cut off.

please tell your problem clearly
i am not able to understand your problem.......
sorry

do a full factory reset will be sorted.

Hi,you can check the message settings if it is correctly set. And also you can call the customer care center for help they will assist you to rectify the problem..Call is free.

Take care.

get a new battery..more than likely that one is bad

Verizon offers a policy which is called the Multi-FRU or Multi CLNR (Certified like new replacement) which allows the customer to recieve a new device as opposed to a warranty replacement of the same device, this is only offered if you have recieved three replacements within a 90 day period, meaning you have had a total of four phones 3 replacements and your original. Normally they will only let you have a comprable device if the original is out of stock (Legally this is all they are required to do) but of course sometimes you will get a nice rep who really wants to help and will make a judgement call for you and do it anyways, but on the other hand I have seen more people get it by a continuation to complain to a supervisor, good luck and I hoped this helped!!!

I had the same problem. I had a 1 year warranty, so I called 1800-435-7732 and they sent me a new battery within 5 days. I just received it today and it works perfectly. Hope this helps you! =]

try having the phone firmware reflash to correct this error, try a mobile service center to have this done.

my phone not connected network