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dell has a great thing , its called a service tag , all one needs to do is find service tag (sticker on case someplace) and go to dells web site with that number find service tags fixes and down load a new copy of the drivers to install
it sounds like something was spilled on your keyboard, your gonna have to try to clean your keys by removing the key board. you can go here and follow how to do it http://www.manualslib.com/manual/414800/Dell-Latitude-E5430.html?page=15#manual
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