You have to be more specific. Is the machine not draining? It drains under the drum which has a tendency to clog over time from lint etc. There is a catch screen but that can become clogged also. You can tilt the machine forward to access the bottom. On the right side you'll see the black drain hose. If there is water in the machine, be careful tilting it forward as the water may run out. If you want to access the drain from inside, you have to remove the drum. As the drum has a tendency to stick to the shaft, you halve to use a piece of 2"X4" and a scissor jack or bottle neck hack on the shaft to lift it off of the shaft. To access the drum you first need to tilt the top back off first. They is two spring clips located approx. 6 inch in on either side under the top piece. Use a narrow putty knife to locate them and push them in and up. The back of the top is hinged so be careful tilted it back. when you push on the clip lift up on the top part of the machine at the same time. Good luck.
SOURCE: Whirlpool Duet Sport Washer will not drain - F-21 error
Perfect! Yes, they aer 1/4" 6pt screws. I didn't have to lift my washer, but the previous tech had put in 1 screw crooked, so that was FUN! I had cut out an opening on an old cracked tote and was able to hold all the water as long as I transferred some to a bunch of tupperware. Make sure you line up the upper mark on the white drain plug before putting back in. The tote was getting overloaded and I didn't notice the alignment marks until after having some water overflow. Just a heads-up if anyone has an emergency and HAS to get the plug back in in a hurry.
I found:
Wife's Victoria's Secret panties
2 dimes
4 pennies
some legos
a metal nut
pencil eraser
wall anchor
some legos
SOURCE: washer won't drain Whirlpool Duet GHW9150P Front Load Washer
I recently had the same problem.. There is usually a panel on the lower front of the washer. I flipped open the panel door and removed the screw out plug. Make sure you have a floor drain at this point, as the water will come out when the plug is removed. This plug also contains a filter. It was plugged up with all sorts of debris... Lint, dryer sheets, rubber bands, a stick ect ect. I just cleaned the filter and plugged it back in. The washer worked normally after this. This is a simple thing to try before removing the back panel and drain hose to check for obstructions. The solution by jsrock516 would be the next logical solution. After that I would think that a faulty drain pump would be the problem
SOURCE: My Whirlpool duet washer is not draining. I am
If you hear the pump running and not draining, then take the toe panel off. Should be 3 1/4" screws on bottom. Remove the "coin catch". It looks like a BIG screw and it's white. Turn counterclockwise. There may be a sock, change ect...clogging it up. Dump it out and run machine. Have towel or bucket ready when removing coin catch.
SOURCE: Whirlpool Duet Washer 'Control Locked'
Press cancel or if that doesn't work unplug the washer from the main socket - this should clear all the settings so that you can reset the washer.
Bev K
SOURCE: Whirlpool Duet Washer Trouble Code F25
TOP SOLUTION
The thing is most people have never used a washing machine before, its alright. If you like calling Whirlpool they will track your phone number and in the future they know you like to buy repair parts. The front load washer for the home is a new concept especially with steam etc. use patience and common sense. no washer can really wash 15 pairs of jeans and spin 150 miles an hour several times a week in this you must see the problem . so use common sense when filling the drum and do not use the highest spin cycle unless you are washing very light items. to fix f25 (happened to me after 1 month and I purchased a floor model) the fix is easy and does not involve a circuit board even though there are many buttons that light up. A repair man would love to order you any part you want plus markup, suggest the balancing mechanism and you will have made a new friend. give it up if you know you had to push on the door , maybe take a running jump to get it to close.you cannot wash a months worth of clothes all at once 1. unplug unit 2. remove 2 to 3 screws from bottom of front panel 3. next gently check connections, some may need tightening but again be patient and use appropriate pliers but mainly use gentle pressure 4.many will discover how simple it would be to work on the washer especially if you opted for the pedestals (worth every penny) 5. notice the drain trap cleaning access white and circular and turns, with a towel underneath open and clean trap at least once a year ...before replacing panel do a test rinse and spin. you will notice that once the f25 code appears there is no resistance to turning the drum this only helps to protect certain parts, once the appropriate wire is no longer loose this resistance is no longer...test but still be patient wait while the machine goes through the motions. don't start pushing every button. drum starts turning properly then replace panel. there is taped to the panel a manual with a breakdown of all the error codes. remember this is a very expensive piece of merchandise and will do for you what dry cleaners would have done for you (yes it has a wash by hand button and the machine will not spin to remove water in clothes on this selection, it will only turn to agitate , just remove clothes, hand wring out into the drum then hang or place in a plastic bag and refrigerate for a day or so until you can hang items)** I was able to my surprise wash a 110 year old linen tablecloth using this feature (soak items that require special stain removers and rinse before putting them in this machine. this machine is fantastic BUT be patient, and do not overload and do not spin everything on the highest setting. In being patient I was able to wash a king size comforter and the slip covers of a 90" sofa (not together) the machine can do this, not every day, but choose the correct setting such as bulky or heavy duty and select appropriate settings. I know for the money one should not have to take off the front panel but remember the machine weighs 200 pounds and coming from whatever factory one can only imagine what happens to machines that are abused in transportation. The key is to be patient and use common sense, if waiting on the machine to finish or the door to unlock ( the reason for the multiple locking steps is to allow those who have decided to get into the machine the opportunity to get out) then I will use the dreaded word of multitask otherwise enjoy the experience. I know I love mine!!!
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