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Re: How can I discontinue orders for oscillococcinum...
Send an e-mail to the supplier and make it a definite cancellation of the order
state quite clearly that any orders received will not be paid for and will be dumped
stop any automatic deductions from your account
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Hello, You will have to call the cust services on the product for and return authorization. But if they send on approval you can just send it back too the address that sent too you without doing anything except writing refusal on it.
Since the Renato brand was bought out by another company, service is still done on the Renato's but in my experience it can take 3 to 6 months to return the repaired watch. Patience may be required, and not all parts are available for this discontinued brand. Luckily, some user manuals are still available online. The Worldtimers are particularly hard to set without the instructions.
how long did it take the round mount to get to you after you ordered it. I you multiply that time by 4 then you'll know how long it should take. If it has been more time then you think necessary I would call them and see if they have received your return and if it has been processed and whether or not they have sent the new one
E-mail the form to our customer care department to obtain a Return Merchandise Authorization (RMA) number. This RMA number must be requested within 30 days of receiving the order.
Upon receipt of the RMA number, you must follow the instruction return the item in the original box with all the packaging, accessories and a copy of the original invoice. The RMA number must appear on the outside of the package or the package will be refused.
Return the package to the following address within 15 days after you receive RMA number via mail, UPS, Federal Express, or any other courier that allows for tracking of the package.
Customer Care #100 - 13551 Verdun Place Richmond BC V6V 1W5 CANADA
No collect shipment or any out of Canada shipment requiring a broker or customs fee will be accepted.
All returns are subject zCover Inc’s approval. We reserves the option to refund, credit or replace items that were damaged due to accident, misuse, abuse, product modification or neglect or damage resulting from the performance of repairs unauthorized by zCover. zCover Inc. reserves the right to refuse returns.
For returns, we will issue a credit for the cost of the item and the sales tax, if applicable. Please allow 5 to 10 business days for the process. Shipping charges are not refundable. For exchanges, we will ship out the replacement after receiving the exchange balance. shipping will be charged for the new item(s) sent.
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