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"My tray and contacts were perfect but the error persisted. I hacked the unit by unplugging the 3 pin connector that run from the contacts to the controller board. This got rid of the tray full error light and allowed me to resume using the unit. I will just have to check the tray manually when sealing wet foods."
Odds are it is dirty and the vacuum sensor is plugged. That makes it think the vacuum is complete. So it seals. Check the instructions or a youtube and clean it. You need to use the exact cleaning instructions. Odds are that will fix it.
Have the same problem. I'm looking for a solution too. The tray is dry and clean as a whistle. I cleaned all elect. connections and even dryed it all around with a hair dryer.
Place a small piece of electrical tape over the contacts on the fluid tray. This will allow the machine to operate but you'll have to manually check the tray for liquids/cleaning.
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