The screen became blank. How can I fix this?

Check your settings.
Do not disturb will send callers to voice mail.
If you were talking to someone and someone else called it will go to voice mail if you do not have call waiting feature option or turned on.

with all the new updates it doesn't appear at the top of the screen now as an independent icon, it shows as a missed call & a voice mail in notifications, you can acces it direct from there or when u go into the phone section if you flick left to right past speed dial there is a devoted section for voice mails, that shows each 1 individually & who left it, just click on the 1 you want to play, listen & delete or keep, you no longer have to dial the voice mail.

Go to settings
scroll down to notifications
scroll down to voice mail
then turn it off
if that dont work go to setting
scroll down to app
then scroll down to notifications and turn it off

impression samsung voice mail icon wont go away

first inactive ur voice mail service. then check outbox if any outgoing sms or voice mail r there then delete it.

Hold the "clear" or "mute" button until the handset beeps. This will clear the New Voice Mail allert.

a cable has more than likely became disconnected so if your phone is insured have your provider fix it. if not tech savy i would not suggest d.i.y

Called GE. Here's what's happening (at least with my phone). I use VONAGE as a carrier. VONAGE's package includes voicemail. I have my VONAGE voicemail account set up to take any call that comes in if the answering machine on my GE phone does not pick up -- for instance if I'm on the phone and I do not "flash" over to the incoming call, that caller will eventually be sent to my VONAGE voicemail where they can leave a message. (Otherwise I would either take the call, or, if not already in use, the GE phone/answering system would simpy take the message.) This GE phone is commucating with my VONAGE account and letting me know that I have a mesage in my VONAGE account voicemail. All I have to do is either go online and delete the messages (after listening to them of course) and refresh the page. Once the messsages are deleted, the carrier lets my phone know the messages are gone and the NEW VOICE MAIL prompt on the handset disappears. I suppose I can do it by listening to the messages by calling in and deleting through the touch pad on the phone as well.

Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it. This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail. I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail. Did you set this up yourself? How did you program the phone system?