Unable to play Blue-ray disc on two Samsung products: Ht-c6500 5.1 & Portable BD writer SE-506

follow this steps and fix it. God bless you

Does not play disc

1. No disc. - Load a disc into the tray.
2. Disc has been loaded upside down. Place the disc with the label side up.
3. Disc region code does not match region code of the player.
4. Disc type is not the correct type to play.
5. Disc is damaged or dirty. Clean the disc or try another.
6. Moisture may be condensed inside the unit. Remove the disc and the leave the power on for one or two hours.

If new, return it. If used, should repair

Blue ray uses a blue laser spectrum and DVD uses the red spectrum. The blueray player must have dual capability to play both red and blue spectrum discs. If it has been and is broken, contact the manufacturer for the 1 year warranty. If it has never played DVD then most likely its not compatible.

Will your machine play standard movie DVD discs? if it does then the laser pickup assembly is the problem. The blue ray discs require a higher precision tracking to offer better resolution.

I've been told that Blue Ray movies don't work on PS3 unless you use an HDMI cable; but I haven't tested that. Also, some Blue-ray on PS3 load as movies, some load as games depending on the content. So check the automatic play feature, see if you can select the BD from the video section. On your Xross media bar, go to videos and see if there is a blue disc (BD-rom), click X.

Also make sure that the movie is actually blue-ray. Some old HD movies are sold off on eBay, etc as Blue ray when they aren't. Check it on Blueray.com, if the movie isn't listed it may be HD only.

http://www.samsung.com/us/support/download/supportDown.do?group=mp3audiovideo&type=blu_ray&subtype=blu_raydiscplayers&model_nm=BD-P1400&language=&dType=D&mType=FM&vType=R&prd_ia_cd= This is the link to Samsung for firmware updates. All manufacturers have had several updates moving on with disc technology. If you can't burn this to a disc as data, then email samsung and they will send you an update disc. Next, if you don't have one, get a Laser Lense Cleaner. Preferably one that uses liquid, and run that thru a couple times. Clean your players often! it's a good habit to get in to. Hope this helps

My dark Knight DVD was only playing the first 4 screens and I burned the firmware upgrade to a CD. It took about 20 minutes from the time I inserted it for it to be complete, then it stopped at 4 again but took about 30 seconds and it began to play perfect.

i would say the problems comes from the way the company formatted the movie onto the blu ray discs. and i would say that there will most likely be a recall on them. if anything connect the manufacturer of the movie. hope this helps you.

Me too until I upgraded player's software via LAN connection to latest available (June, 2008). After this worked like charm.