<!-- from fixya rte -->How do I reset drum error message - Brother MFC-7420 Printer

To reset the drum life end error message on a Pantum M7200FDW printer, follow these steps:

1. Turn off the printer and unplug it from the power source.
2. Wait a few minutes, then plug the printer back in and turn it on.
3. Open the front cover and remove the drum unit.
4. Locate the reset gear on the drum unit.
5. Use a small tool, such as a paperclip, to turn the reset gear clockwise until it stops.
6. Reinstall the drum unit and close the front cover.
7. Turn on the printer and check if the error message has been cleared.

Note: The reset gear location and reset process may vary depending on the specific model of your printer, refer to user guide or manual for more details. If the error message persists, or the reset gear is not working, you may need to replace the drum unit or contact the manufacturer for assistance.

Press "X" to clear the error message.

1. Press the tools button (picture of a spanner).
2. Press "All Settings".
3. Press "Machine Info".
4. Press "Parts Life".
5. Press "#" until the touch screen message changes.
6. Press the colour of the drum that was replaced.
7. Press "Yes".

Hi there,

Below are instructions that I have found from the internet. Hope that they will help.

• Open the front cover of the printer.
• Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
• Remove the drum unit and toner cartridge assembly.
• Replace the drum unit and toner cartridge assembly back into the printer.
• Close the front cover of the printer
• Your drum unit should now be reset
MFC / DCP PRINTER SERIES

1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
5.Make sure that the machine is turned on.

For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key

7.When the LCD shows Accepted, close the front cover.
8.Your drum is now reset.

Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

Time to really order a new drum and really replace with a new one.
Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!

1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
5.Make sure that the machine is turned on.
6.Press Options.
To confirm you are installing a new drum, press 1.
7.When the LCD shows Accepted, close the front cover.
8.Your drum is now reset.

Sir/Madam

he following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.

• Replace Drum
• Drum End Soon
• Drum Near End
• Drum Stop

To clear these error messages, you need to reset the drum counter,
Or Visit official Brother Printer website For Brother Printer Troubleshooting Page Url Below:http://welcome.solutions.brother.com/BSC/public/us/us_ot/en/faq/faq/000000/002800/000037/faq002837_000.html?reg=us&prod=mfc7340_us_as&c=us_ot&lang=en

Or
Still Having Problem then follow Us On For

Brother Printer Support

why toner life end message keep on showing on sp 1200s prints.

Hi anandongol,

Kindly follow the steps below to help you reset the drum error message for Brother MFC-9940CN:

1. Turn the the machine's power switch back on.
2. Press Menu > Machine Info. > Reset Menu.
3. Press the Up or Down Arrow key to choose Drum.
4. Press OK.
5. Press 1 to reset the drum unit counter.
6. Press Stop/Exit.
   

Hope it helps.
Thank you for using FixYa.

I'm assuming you already replaced the drum, and are still getting this error? Sometimes the chip in the drum that resets the counter is bad. This is esp. true if you get a reman drum. You should replace the drum and try again to see if this fixes the problem. Go back to the place you bought the new drum from and tell them the chip didn't reset the counter and if it's still under warranty they should replace it.

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

1. Open the front cover.
2. Press the Options key on the control panel.
   The display will show "REPLACE DRUM - 1.YES 2.NO".
3. Press 1 to reset the drum count.
4. Close the front cover.

Press life "2" start for toner.

And life "3" start for drum.

These will reset the counters.

If you are having a "check drum error" then you have broken the sensor arm that is attached to your lid.

Call a technician in your area.

Jeff