I have a had this printer for 2 months. New toner cartridge was installed by me when I got the printer (not a Dell Cartridge). Printed about 1500 pages in the last two months, mostly envelopes. Now it is ghosting badly. Plenty of toner is in the cartridge. Dell tells me that I have to buy one of "their toner cartridges" to fix the problem. Any advice??? I have wiped out the inside of the printer and did the clean drum maintainance 12 different times.
The 1600n AIO (all-in-one) is a laser printer. Laser printer use a statically charged "drum" to place toner on the paper. Your ghosting problem may be from the drum itself becoming too charged or simply dirty and not the cartridge. Servicing laser printers is tricky business because they use a lot of wattage/voltage to create the static charge and also "bake" the image onto the paper. A very quick fix would be to de-ionize the drum and clean it thoroughly.
First, make sure you have the unit completely unplugged for, at least, ten to fifteen minutes before proceeding to ensure that all static charge has had a chance to dissopate.
Second, remove the toner cartridge and place it on some newspaper or paper towels. Inspect it for any residual toner and/or damage that may be causing the ghosting (look for cracks/grooves/lines in the cartridge that shouldn't be there).
Third, take a used dryer sheet (or one that's had most of the chemical fabric softener rinsed off and then completely dried) and wipe the entire drum to completely remove any static charge. Then, using denatured alcohol and static-free, lint-free wipes clean the entire drum to remove any remaining detritus. Allow to dry thoroughly before proceeding.
Last, wipe the drum down, one final time, with a clean dryer sheet or lint-free cloth. Reassemble the unit and replace the toner cartridge.
Run a few clean sheets (blank prints or copies) to further remove any particles knocked loose and check for any more "ghosting."
Final printing will be necessary to check for inconsistencies or success.
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Same problem. Followed all the steps. No good. Remember, you can't really unassemble the drum because it is partof the toner cartidge itself.
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