Screen was accidentally cracked, can we get it replaced. it was purshased before Christmas last year 2013.

take it to a phone /tablet repair shop and get a quote

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Kocaso tablets are junk...save your money on the screen and get a google nexus 7 2013 model...best 7" tablet on the market...I love mine!!

Get your receipts and warranty info and follow warranty instructions. If you don't have receipts I doubt you can get free fix. Call the manufacturer customer service for help. Look up contact info online by searching with Google or Bing.

You cannot change the screen, you should contact your supplier to get a replacement machine.


"The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one."

Support Troubleshooting Guide

Kocaso says "The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only are we the least expensive route when you crack your screen, but you do not have to wait for repairs. We simply send a replacement once we receive your damaged one.

Contact us at to setup your request. " Company Contact us

kathee, I think you have to have manufacturer authorized service place to replace the glass. Check manual re: the procedure and if still covered under warranty. I know the feeling.

Yes, all products that you buy have to be "fit for use". The 3 R's apply, repair, replace or refund. Under consumer rights law, they have to do this. Make sure you bring all packaging and receipts with you and speak to the shop manager. If you get no joy (they have to, by law, help you) report it to head office.

can i replace craked screen on a kidstar binetone tablet

You can get an OEM LCD screen (if the screen is cracked) for about $300 (CLICK for link to screen)
If it's just the touch panel not working, you can get that for about $45.(CLICK here for link to panel)
Instructions should come with both.