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perform a soft reset, this should resolve the problem. the button is located behind the micro sd card slot cover, small red, you can't miss it. search on line regarding Xperia soft reset instructions, pretty simple and fast. you won't loose any data.
Your service provider has to authorize the unlock and they will provide the code. The account has to be out of contract and paid current before they will unlock it.
Install The flashtools drivers:Flashtool drivers exe Google Drive After install plug phone in to PC(make sure USB Debugging is enabled on the phone) if driver does not install itself go to Control Panel --> System --> Device Manager and look under Other devices there will be one named Sony Xperia(will have a yellow Question mark next to it) right click choose "update driver". Choose "browse my computer for drivers" on next screen choose "Let me pick" option. under manufacturer choose Sony Ericsson and then install the ADB driver(If the Sony driver does not work try installing the google ADB driver that can be found in the Android SDK)
It is not possible to extract the stored password once connected to the network. There was a loophole previously in which wifi passwords can be accessed from the phone through an xml.
instead now to connect to your home network you should use the wps button on your router and connect it.
There is a solution by Sony for this problem. Just follow the instructions: http://talk.sonymobile.com/t5/Xperia-miro-Xperia-tipo-tipo/TIPO-TOUCHSCREEN-FIX-PATCH-HERE/td-p/262920
1.Tap Dialler and enter *#7370# 2.Tap Yes to restore all original phone settings 3.Enter the lock code (0000 by default) and tap OK 4.The phone restarts
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