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There is a separate discussion on this on fixya. The plastic piece should automatically "retract" back into the handle when you attach the processor. Some have removed teh plastic piece and reports it works then, but you should not need to do that.
Have a look at this page, and see if it is the right attachment - if that is not the right one, call the Customer Care link, and they should be able to help you find it: http://www.theconsumerlink.com/bosch/list/compa/103/2
I actually got tired of trying to figure it out and just unscrewed the bottom and removed the plastic part. It works fine now! I had a screwdriver to use with a mobile phone, I think its called t9 or something.
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