Razor E100 Electric Scooter Logo

Related Topics:

A
Anonymous Posted on Apr 28, 2014

I have a razor e100 model 400298-04-10120139634 need battery

1 Answer

Clif Roberts

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 89 Answers
  • Posted on Feb 13, 2015
Clif Roberts
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Dec 02, 2009
Answers
89
Questions
2
Helped
87643
Points
245

I purchased my Batteries on E-Bay.
Make sure the Batteries they offer come with a Square Trader Warranty.

Purchased from Roanoke, Virginia ID hcbaker

3 Related Answers

Anonymous

  • 3 Answers
  • Posted on May 11, 2009

SOURCE: Why is my razor e100 red electric scooter going so slow?

Your scooter is dying the slow death that all Razor scooter owners are suffering. See my related post on this. Anyway, here's the deal..

I HAVE THE SOLUTION!! No, it's not what you're going to want to hear, but I have it nonetheless. The cheapest and easiest way you're going to fix this issue is by firmly grabbing the scooter, hoisting it directly upwards, clearing the rim and depositing it into your nearest refuse container. This is junk at its finest, brought to you from the worst in value and service, the Razor Company.

I did a little investigation into this problem as I too experienced what everyone that owns a Razor scooter does; it works for about two months, then suddenly the "battery stops holding a charge". You can Google Razor scooter issues and get page after page of this happening, along with more pages of frustrated people learning Razor won't do anything about it. But I digress.. back to the facts..

I need not repeat what I've already posted with regard to the issues surrounding my scooter, purchased Dec. '08 as a Christmas gift and not ridden (midwest snow) until the last month or two tops. So as I posted previously, it stops working and I'm assuming it's the batteries. I call my local Batteries Plus store and they say they can help. Here's where it gets interesting.

I bring in the entire scooter and charger. Let me say that I found the charger included in with my scooter.. "interesting?".. as directly underneath the red/green lights there are Chinese characters instead of English words, thus I never had any idea what these lights indicated. That notwithstanding, the test the charger on the spot and tell me it's working and is (pay attention here) 41 volts of charge. This means nothing to me at the time. I learn that testing the batteries in the scooter will take a couple days and they say they'll call with the results.

Before leaving, one of the CSR's engages me in a conversation about his identical experience with the Razor scooter he got for his kids one year prior. The circumstances mirrored everyone elses: it worked for 2 months, stopped working, he checks the batteries, replaces them, still doesn't work, he pitches it. Hearing this isn't making me feel any better.

So the weekend passes and here on Monday I get the call from Steve at Batteries Plus. Here's what he finds: There are 2 batteries in the scooter; one is at 60% of its life (this after a mere month of use) and the other is overcharged and 'swollen'. How can this be I wonder? I followed the charging instructions provided with my scooter TO THE LETTER, never leaving it charged for an extended period, etc. Well the answer is simple- the batteries for this scooter are 24 VOLT BATTERIES being charged by a charger that is outputting 41 VOLTS!! ALMOST DOUBLE THE VOLTAGE! It's overcharging the batteries and frying them out.

Steve said he removed and replaced the batteries with 2 brand new fully charged 24 volt batteries and it still didn't work. He surmised the switch that activates the motor, which is run through the charging system, was fried during its last overcharging.

Ergo, the charger included with these scooters is frying the scooters out in a very short period of time. To replace the charger, both batteries, and the switch would be more expensive than just pitching it and buying another brand new one.

This issie is Razor's fault and they should be willing to fix the issues (cue laugh track here). Go to their site and be ready to laugh at yourself for even bothering. Here's what I found. First I click the 'service/repair' tab, then am directed to the 'Razor Service Center Locater' to find the nearest service center to me to have it repaired. I entered my zip code and it said 'Sorry, no results found'. I then try my city/state, and again get 'Sorry, no results found'. Not looking good.

I then begin reading their return policy. It has a warranty that's good for 90 days from the DATE OF PURCHASE. Naturally, in my case I bought it in Dec. but since there was snow on the ground it was useless until spring; I was screwed before it even was given it's first charge. However, for the regular customer they'll find that even so, it's right at about the 2nd/3rd month when this thing takes it's final ride and as such, and through no fault of your own, your're totally screwed.

There are enough complaints on this scooter on the web that at minimum contacting the BBB is in order, and might I suggest a potential class-action lawsuit? This scooter retails still at $149, and like most of you I don't have $149 to throw in the trash every couple of months only to go and repurchase another "disposable" scooter.

So there it is. Not only are the batteries being overcharged and shot, but collateral damage to the electrical system is being done which is frying the switch that engages the motor and other things. Have your charger checked at your local Battery Plus (no charge) and you'll see they are putting out a defective product, and based on several hits on the internet they are clearly aware of it and do not care.

Ad

Anonymous

  • 36 Answers
  • Posted on Nov 06, 2009

SOURCE: I need the controller diagram to fix my razor E100

cdc3db7.jpg16afe9b.jpg

Hope these help - the first image is the top of the PCB

Anonymous

  • 38 Answers
  • Posted on Aug 18, 2010

SOURCE: I need instructions on how to replace the rear

You can't change the tire it is a soild rubber tire molded to the rim. To replace it you have to buy a new rear wheel. Here is a website that sells it.

http://electricscooterparts.com/razore100.html

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer
0helpful
2answers

How long does it take to charge Razor E100 Electric Scooter - Red

You threw away a perfect scooter you idi0t. Needed to desulfate battery with a smart charger. M0ron.
0helpful
1answer

Razor e100 dead

Check the battery and charger with a multimeter and make sure that its putting out the required voltage or more, also inspect the batteries for bulging
0helpful
1answer

Is 9.5 volts out of the battery to low to run even a little?

I'm afraid yes the voltage is far too low to run a Razor E100, the scooter needs the full 24v.
2helpful
1answer

Wont charge tryed a new charger think its the battery can i replace the battery ?

Razor E100 batteries are easily replaced & there are guides on how to this on razor.com, genuine Razor batteries are available at most good Razor product stockists.
8helpful
1answer

Have an e100 razor electric scooter. it has not been used for a couple of years. I got a new e100 charger and tried to charge but i noticed that the green light stays on and the red light charging does not...

The batteries are dead. The battery in these scooter need to be kept charged or if not in use for a long time charged every 3months. Otherwise, like what to you, they will go dead. The chemicals in the battery have deteriorated to the point where it won't hold a charge. Replacement batteies are available at:

razor.com
12helpful
3answers

Razor E100 reset button and no charge

Hi... My son hasnt used his Razor E100 for nearly a year as couldnt find the charger.. I finally found it and as soon as I plugged it in the plug was showing green light as that it was fully charged... When we turn the unit on it lights up but its dead... Where can I get the cheapest battery (and does it have 1 or 2)? Or you mention a reset button? Many Thanks...
0helpful
1answer

E-100 razor scooter battery will not take charge

its dead they need to be recharged every time they have been used
Not finding what you are looking for?

111 views

Ask a Question

Usually answered in minutes!

Top Razor Toys Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

Kardoc

Level 3 Expert

7503 Answers

Are you a Razor Toy Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...