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Reset tablet I need to know how to reset my daughters tablet she forgot her pattern pass code and her email and password to her email. It won't let me get passed the the email and password stage what do I do to unlock or reset
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Hello, the only way to fix is to call the cust service for the make and model of the tablet. If you will put that here we can get you the cust. service number.
If it's an android device...
1. Enter wrong pattern 5 times and wait for 30 seconds.
2. Select "Forgot pattern" and enter your email account username and password.
3. Make sure you use the same account that was used to activate the device and double check the password by logging in to that email account in a browser.
4. If you don't have access to the original email account, you will need to do a hard reset and loose your settings and apps on the devcice. The data on the memory card will not be wiped though.
Note: if you can't remember your email password, you will have to visit the email service support page to get it reset.
also, see here... http://www.androidtablets.net/forum/android-tablet-usage-tips-tricks/6280-forgot-your-unlock-pattern.html
or here... http://mytabletguru.com/forgot-password-pattern-unlock-of-android-tablet/
Good luck.
well that happened to me but i went on this website where you can reboot the whole tablet to take off the password and it still keeps all the data you stored on the tablet.
Continue trying different patterns until the unit asks for your google account sign in. If you have a google account go ahead and sign in. If you don't have a google account type null for the user name and four zeros, ie, 0000 for the password.
1. Enter wrong pattern 5 times and wait for 30 seconds.
2. Select "Forgot pattern" and enter your email account username and password.
3. Make sure you use the same account that was used to activate the device and double check the password by logging in to that email account in a browser.
4. If you don't have access to the original email account, you will need to do a hard reset and loose your settings and apps on the devcice. The data on the memory card will not be wiped though.
Note: if you can't remember your email password, you will have to visit the email service support page to get it reset.
also, see here... http://www.androidtablets.net/forum/android-tablet-usage-tips-tricks/6280-forgot-your-unlock-pattern.html
or here... http://mytabletguru.com/forgot-password-pattern-unlock-of-android-tablet/
What email-provider was the email sent to? Maybe you can recover the account password with another email-adress, that was put in for recovery? For example: in Gmail you can put an recovery email-adress or a phone number and get your password reset that way.
Good luck!
as an adult,in order to operate that tablet,an adult needs to set up an acct online in order to use it,therefore you would know how to change the password
Hello Jachin, if you still have this problem. Try doing a "hard reset" - Turn off tablet - Hold down the power and volume "down" key together - when red text appears select "yes" by holding down power key for 10 secs.
Reformatting shall commence
Please note that this process works on most android tablets.
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