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To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work.
Short answer: You can't do anything with the lock from the side that you're on- the outside- without the key. Once you figure out another way to get on the other side of the lock, this is the relevant excerpt from the Powerbolt programming and troubleshooting instructions:
To determine why your lock is beeping abnormally, please follow these steps:
Take out batteries and unplug powerstrip. Let it sit for 1 minute, then put the batteries back in and wait another minute. If it does not beep, the keypad needs to be replaced (17733-1). If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).
Navigate to the complete page that I cut this from can be found by cutting and pasting this link into your browser search bar:
Then go to: US & International/FAQ Categories/Keyless Entry/Powerbolt 1000/Search Results/ How do I troubleshoot my Powerbolt 1000?
I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.
Short answer: You can't do anything with the lock from the side that you're on- the outside- without the key. Once you figure out another way to get on the other side of the lock, this is the relevant excerpt from the Powerbolt programming and troubleshooting instructions:
To determine why your lock is beeping abnormally, please follow these steps:
Take out batteries and unplug powerstrip. Let it sit for 1 minute, then put the batteries back in and wait another minute. If it does not beep, the keypad needs to be replaced (17733-1). If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).
Navigate to the complete page that I cut this from can be found by cutting and pasting this link into your browser search bar:
Then go to: US & International/FAQ Categories/Keyless Entry/Powerbolt 1000/Search Results/ How do I troubleshoot my Powerbolt 1000?
I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.
This is the relevant excerpt from the Powerbolt programming and troubleshooting instructions:
Why is my Powerbolt 1000 unit beeping?
To determine why your lock is beeping abnormally, please follow these steps:
Take out batteries and unplug powerstrip. Let it sit for 1 minute, then put the batteries back in and wait another minute. If it does not beep, the keypad needs to be replaced (17733-1). If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish).
The complete page that I cut this from can be found by cutting and pasting this link into your browser search bar:
Since you've already gone through the battery change, this suggests that you need to replace the appropriate Powerboard for your lock. So this is the link to Weiser Customer Support Page:
I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem, first of all to confirm that you need the part before you go through the expense. Secondly, your lock may be new enough for you to talk them into warrantying it, and thirdly, they will be able to get the correct part on order for you.
About midway down on this page it addresses beeping. It sounds like you may need to replace the keypad. part numbers are listed here, depending on the finish of your lock.
1) Remove back cover (instructions usually are stuck on the inside of the back plate cover .. if not continue next ... 2) Make sure all batteries are fully secured. 3) Press the square Reprogram button 4) Press the keypads of your code. If you do not hear any sound when pressing the buttons, then it means your batteries are not fully secured. 5) After entering your code, press the middle keypad (lock) once. 6) To double check things are working right, then press the keypad buttons again and then when you see the deadbolt is unlocked, then press the middle keypad (lock) again to ensure the deadbolt comes out to lock.
Recommend periodic lubrication of the deadbolt lock for less strain on the batteries ,,, and lubricate the key lock occasionally as well.
Same here. I have found that unplugging the keypad connector relieves the beeping problem, but of course this isn't a solution except to suggest that the keypad is the culprit. Perhaps a replacement keypad is needed?
Contact their customer service - http://www.weiserlock.com/en/Products/SmartSeries/Powerbolt.aspx
1.Remove Plastic cover on interior side of lock 2.Press Black Pushbutton one time 3.Enter User Code on keypad 4.Press Lock Button on keypad 5.Press Black Pushbutton one time
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