Cisco srp 500 modem will not sync to adsl

should have a pinhole that you stick a paperclip in to reset

The phone line does two jobs. Voice phone which is what it was originally used for and ADSL modem which works at a high audio frequency.
Somewhere between the phone socket and the modem should be a filter splitter. One part goes to the phone and the other to the router. Make sure you have that.
The modem will have a power light and several additional lights. Assuming the power light is on we are interested in two of them; The ADSL light and the Internet light. When you switch the modem on you should first see the power light flash then go solid. Then the ADSL light will flash and then this should go solid. If this light does not come on then you have not plugged the phone wire in properly. If this light just keeps flashing slowly then the modem can't see an ADSL signal on the phone line. If you have a spare router you could try it and see if the ADSL light goes solid on that.
If the ADSL light is fine then the modem has locked onto the signal on the phone line, sync'ed. If not then this is the problem you must solve. Ask your ISP if service is set on your line.
The next light is the Internet light, this maybe a symbol like an i or a world. This light will begin flashing then go solid. It will flash with Internet traffic. This means you have Internet, as far as the modem is concerned. If this light does not stay on then your ADSL account name and password maybe wrong. You can correct this but that's a different question you need to ask.

Optus Network Approved modem and equipment list
If you are supplying your own DSL modem and/or telephone filters, you must ensure they meet the requirements
below before connecting them to the OptusNet DSL network. Connection of unapproved equipment is prohibited.
The modem list contains equipment that has been certified by manufacturers as having passed interoperability tests
r
equired for use on a DSL network. If your modem make and model isn't listed below,
call Optus Customer Service for further information on
1300 309 333.
F
ully supported by OptusNet DSL Broadband Customer Service, the OptusNet DSL Broadband Installation CD-ROM will automatically
c
onfigure this modem.
D-Link ADSL Modem 302G
The OptusNet DSL Broadband Installation CD-ROM provides detailed information to manually configure these modems, and OptusNet
DSL Broadband Customer Service will provide limited connection support for them.
(Equipment Certification date in brackets)
F
or modems and routers other than those above, OptusNet DSL Broadband provides only the network connection settings needed for
manual configuration. While this equipment can be used on the OptusNet DSL Network, no OptusNet DSL Broadband Customer Service
will be provided for connection configuration or equipment-related connection difficulties.
Alcatel SpeedTouch - 510 ADSL Modem (15.01.2003)
Alcatel SpeedTouch - 530 ADSL Modem (15.01.2003)
Alcatel SpeedTouch Pro - 4 port (10.09.2001)
Alcatel SpeedTouch Pro - Firewall (09.10.2001)
Alcatel SpeedTouch PCNIC (04.08.2000)
Alcatel SpeedTouch USB (04.08.2000)
Askey/Dynalink - ALE 070 (08.01.2001)
Askey/Dynalink - ALH 110 (21.03.2001)
Askey - RTA100 ADSL Modem (25.10.2002)
Billion Electric - BIPAC-711 CE ADSL Modem (25.10.2002)
Cisco WIC - 1ADSL-DG (30.06.2003)
Cisco 827 (19.02.2001)
Cisco 827H (11.07.2002)
Cisco 827-4V (19.02.2001)
Cisco 837 (01.04.2003)
Cisco SOHO77 (29.11.2001)
Cisco SOHO77H (11.07.2002)
Cisco SOHO97 (01.04.2003)
D-Link ADSL Modem - DSL 100D (08.08.2001)
D-Link ADSL Modem - DSL 500 (08.08.2001)
D-Link ADSL Modem - DSL 504 (08.08.2001)
Efficient Networks - C10 Communications - Speedstream 3060 (08.01.2001)
Efficient Networks - C10 Communications - Speedstream 4060 (08.01.2001)
Efficient Networks - C10 Communications - Speedstream 5260 (08.01.2001)
Efficient Networks - Siemens - Speedstream 5400 (07.04.2003)
Efficient Networks - C10 Communications - Speedstream 5660 (21.03.2001)
Efficient Networks - C10 Communications - Speedstream 5667 (10.09.2001)
Efficient Networks - C10 Communications - Speedstream 5861 (21.03.2001)
Juni NetAce - ADSL USB Modem (15.01.2003)
Juni NetElite 2000ES - ADSL 4 port Modem (15.01.2003)
Juni/Samsung SAM-215 USB Modem (18.07.2001)
Juni/Samsung SAM-335A Ethernet Modem (18.07.2001)
NetComm ADSL Modem - BusinessSmart (08.08.2001)
NetComm ADSL Modem - USB - NB1200 (27.08.2002)
NetComm ADSL Router Modem - NB1300 (20.11.2002)
Open 501r ADSL Router Modem (05.04.2002)
Alcatel - Central, Part No. 3AU 04804 AAAA
Alcatel - In-Line, Part No. 3AU 04805 ABAA
Askey/Dynalink - In-Line, DT60-002BA
C10 Communications - Dynamic - In-Line, C10290
C10 Communications - In-Line, C10611 & C10611T
C10 Communications - In-Line, C10645 & C10645T
C10 Communications - In-Line, C10610
Te
l
ephone Equipment - Central, TE-ACP20AUS01
C10 Communications - In-Line, C10211
C10 Communications - In-Line, C10111
C10 Communications - In-Line, C10145
C10 Communications - In-Line, C10245
D-Link - Central, DSL-10SP
D-Link - Central, DSL-10CF
D-Link - In-Line, DSL-10MF
Alcatel SpeedTouch Home
Alcatel SpeedTouch Pro
D-Link ADSL Modem - DSL 200
D-Link ADSL Modem - DSL 300
D-Link ADSL Modem - DSL 300+
D-Link ADSL Modem - DSL 302G
OptusNet DSL Broadband
Optus supplied modem
Optus preferred modems
List of all other certified modems/routers
List of certified filters/splitters
Information correct as at 2 February 2004.
1270049 06/04

Power cord
RJ-11 telephone cable coming from a splitter or the extn. line of your landline phone.
Ethernet cable coming from your Desktop/Laptop connecting RJ-45 port
Most standard ADSL modems have four/five lights in the front :
Power light to indicate electric power to the modem.
ADSL light indicates the status of ADSL sync. When the modem is synchronized with the ADSL line card at the other end of the circuit/loop, the DSL light will be steady green.
LAN light will glow steady green when the modem detects a successful link to a computer or router ethernet port.
ACT i.c. Activity light glows when the modem is sending and/or receiving data on the lan and wan. It will vary between very slow to fast flashing and steady green to indicate lan/wan traffic.


for more help visit CBR Tech Solutions

The default username is admin.
The default password is admin.

that's the default passwords. it does depend on the type of reset whether you will still have the old passwords or not. be that as it may i'm also including the user manual for you

http://www.cisco.com/en/US/docs/routers/srp520_series/srp521w/administration/srp500_admin.pdf

i do hope this solution helps you

thanks
robert

Hi. the definition of IPADSL is :

Internet
Protocol
Asynchronous
Digital
Subscriber
Line

I think what you are referring to is a fixed IP address, using adsl services

Your internet provider can either assign you a static/fixed ip address, or gave it be dynamic, or random.
If it is dynamic, it gets set new everytime your computer begins it's interface with your router.

An adsl modem is the type of modem that allows for high data rate transfers over standard copper lines that are associated with the telephone system.
Usually these lines do not carry high bandwidths of data, but an asdl modem aloows for multiple layers of data at once.

My modem ADSL data light keeps flashing and sometimes does not appear affecting my ability to acces the Internet.
I usually have to re-boot my computer and this seems to solve the problem for a time. It is very inconsistant and anoying.Thank youM. Davis

ADSL DATA light flashes says there is internet activity (Internet status: Connected)...
ADSL DATA when off says there is no internet activity (Internet status: Not Connected)...

This occurs when there is a lot of noise in your telephone line...
It is adviced to do a line test in this case to find the amount of noise in your line...
If there is a lot of noise your modem will lose the internet connectivity and will try to re-establish the connection with ISP...
In this case the ADSL DATA light switches between OFF and ON...

One more thing...
ADSL SYNC light should be steady...
If it is blinking is says there is no syncronisation between your modem and ISP...

if you go to cisco.com there will be drivers for your modem which you can download from there databse as cisco makes these modems them selves

when you upgraded did any settings from your isp change like passwords or usenames that your router may not be registering at your isp's server, or the line speed that you are now getting is not suported by the router.

 

type 192.168.2.1 in your web browser and check the connection settings. 

If your modem is losing sync with ADSL 2 that means that your line has a problem. Try having your DSL provider move you to a new Cable and pair.