Invacare Pronto M51 Power Wheelchair Logo
F
Felicia Posted on Mar 21, 2014
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a Invacare Pronto M51, the chair won't move. When I turn on the joystick, the wrench light flashes 9 times, stops, then flashes 9 times again. Can you tell me what that indicates?

The chair was plugged in for a couple of days in the garage. I noticed a bad burning odor in the garage and found it coming from the chair. I unplugged it and the odor went away in a couple of hours. Now the chair won't work. the joystick lights up when I turn it on, but it's the wrench symbol, It blinks 9 times, stops then blinks 9 more times. Do I need replacement batteries or perhaps something else?

1 Answer

wcdoc1953

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 280 Answers
  • Posted on Mar 22, 2014
wcdoc1953
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Oct 24, 2010
Answers
280
Questions
0
Helped
129828
Points
552

A flash code of 9 indicates a communication fault. What this means is that there is a lack of communication between the joystick and the other electronic component, the controller module. In my experience, the usual culprit is that the charger plug makes bad contact inside the joystick housing causing it to heat up and burn. This can cause components inside the joystick to burn out. The other more common problem is that there is a break in the 4 wire harness going from the joystick down to the controller in the base. Sometimes it is just a matter of unplugging the connector, cleaning it, and pushing it back in. In other cases, the wire has been cut or broken along its length. Look for cuts along the black covering of the 4 wire harness (connecting cable)and twist and tape or splice and solder to repair the wires. These connecting harnesses are so inexpensive it is usually easier to replace, however a quick splice can get you going temporarily. If you smelled burning that would be an indication that the joystick assembly has burned out and I would replace that along with a new harness (connecting cable with a plug on each end) to the base electronic module.
The connecting cables have always been a weak link in this design and have had a history of failures over the years. For this reason I replace both the joystick assembly and connecting cable when servicing. Hope this helps.

5 Related Answers

oregoon

  • 175 Answers
  • Posted on Jul 09, 2009

SOURCE: won't move pronto m51

Three lights flashing on your chair indicate a left motor fault. Make sure that all of the connections inside the shroud are tight by physically testing them. If all of the connections are good, and the fuses are good, then it's time for a trip to an authorized repair facility. Here is a link to the M51 owners manual if you haven't one. Page 24 has the fault code guide.
http://www.invacare.com/doc_files/1125085.pdf

The controller monitors all of the functions on the chair, brakes, motors, joystick, charger etc. The three flash fault indicates an "open" circuit. Open, like a switch or blown fuse is open, or a wire is cut or burned in half, or a connector is unconnected, or partially connected. The latter is what you are hoping for. Wires burned in half is the usual cause for a motor fault, and with powerchairs, is usually the result of the chair getting stuck in or against something it can't get out of and the operator over-amping the motors. Motors do, just go bad sometimes, for no reason. Very rarerly, however.

You can also check the brushes on the motor too. There's two quarter-sized black plastic screw-plugs on the ends of the motor opposite each other. Unscrew them and examine the brushes. The springy coils should be springy. Overheating can cause them to be brittle, or even burned in two. Check the lench of the brush, the dark rectangular cube at the end of the springs. It should be curved and polished at the end, and a little over a half-inch long. If it is near a 1/4 inch, it needs replaced, or if there is any evidence of overheating, replace. Good luck.

Ad

Anonymous

  • 103 Answers
  • Posted on Oct 26, 2009

SOURCE: My Pronto M51 chair does not seem to be holding a

Have the batteries load tested. It sounds like the batteries need to be replaced.

Anonymous

  • 692 Answers
  • Posted on Aug 17, 2010

SOURCE: My dad has a mobility

Contact Roadrunner Mobility at 1-800-467-2668. They should be able to help you

wcdoc1953

wcdoc1953

  • 280 Answers
  • Posted on Nov 20, 2010

SOURCE: i have invacare pronto m51 with surestep the spjis

The 9 flash error code indicates a communications fault. The communication fault relates to the communication between the joystick and the control module. The joystick on the arm mount is connected to the control module in the base. When there is a break in the wiring of this wiring harness, also called a bus cable, a fault occurs. This trips the computer and the computer sends out a flash code to the joystick. Simply stated there is a broken or pinched wire between the joystick and controller. Look physically at the wire and check for cuts, breaks or pinches. The best short term repair is to repair the broken wire with solder and heat shrink or tape. You can also use **** splice connectors and tape. The best long term repair is to replace the harness with a part available from Invacare. The most definitive way to diagnose this problem is to read the fault log of the controller using a hand held programmer available to dealers and certified technicians. The number and type of fault codes logged in the controller is another indicator of which
component(s) has failed. Hope this helps.

Anonymous

  • 232 Answers
  • Posted on Dec 27, 2010

SOURCE: Pronto M51 was plugged in

Power chairs are not designed to operate while they are plugged into the charger, as it will drag the charger around or you may run over the cord, therefore most power chairs have an inhibit feature that prevents the power chair from moving while it is connected to the charger.
If you saw sparks from the joystick, something has shorted out the controller; moisture or condensation may have gotten into the controller or there may have been a manufacturing defect.
I do not think there is anything you can do at this point except to contact the manufacturer or the place where you purchased the power chair to arrange a service call and replacement of the joystick/controller. If your insurance bought the power chair for you they may cover the repair if it is not covered by the warranty.
Good luck!

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

My pronto m51 sure step service light is flashing seven time and it will only turn to the right

sarah check the joystick cable try unplugging it from the rear of the joystick and plugging it back in then unplug it at the back of the chair and plug it back then turn the chair on to see if you are still getting 7 flashes. If you are then you have one of 2 problems the joystick cable somehow is bad or the joystick itself has got a problem try the cables first to see if it fixes the problem If Medicare paid for the chair then they will pay for most of the repair Contact Roadrunner Mobility @ 1-800-467-2668 Hope this helps you
1helpful
2answers

Invacare pronto m51 moving very slow. moves free and easy when in neutral

Check that the speed control on your joystick is set to high. If it is then you probably have a battery problem. Even with all the lights lit on the joystick you can have one battery of the two on the chair that is not charging fully. This will cause the M51 to creep and not work correctly
0helpful
1answer

The charge indicator lights flash left to right..when moving joystick the chair does not move.

chair is locked out. turn on then push joystick forward till it beeps then pull backward till it beeps then it is unlocked
0helpful
3answers

One red light three green flash when turned on

Your chair has a motor problem. The code does not tell which side it is. Make sure both motors have the brakes in the drive position before turning on the chair. Also check that both motors are plugged into the main control module in the base of the chair.
Not finding what you are looking for?

1,044 views

Ask a Question

Usually answered in minutes!

Top Invacare Health & Beauty Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Rob Hill
Rob Hill

Level 3 Expert

1480 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66980 Answers

Are you an Invacare Health and Beauty Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...