I have cleared the stored faxes through the service menu option and it says it is done. It still tries to reprint the last fax each time, even after powering down. When trying to fax out, when pressing the start fax, it either freezes or does a reboot, restarts, then prints the old fax AGAIN. Tired to do a fax via the HP program in the PC, unit scanned the fax from the doc feeder, preview showed it a great, then would not fax due to not enough memory. I have tried numerous times to clear the stored faxes, each time it says OK, but obviously something deeper is going on. Thanks for any help you can offer.
Have you tried going to Hewlett Packs web page I believe there is a firmware update for that printer. That hopefully should take care of it. If you are still having problems call Hp directly and tell them what is going on. You pay good money for there printers that is the least they could do for you is help you out when things don't work correctly. FYI ( if you have to resort to calling hp on the phone be patient because they are not the fastest tech support around and at times it can be very frustrating waiting) Good Luck!
OK tried a cold reset and started better, old fax seems to be gone, but still showing memory is full. When printing the self test, the memorty shows total of 160MB with 123MB available, should be lots for 10 pages. Tired to print a fax log and the machine rebooted again. I will try HP as this seems very odd.
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SOURCE: HP Laserjet 1020 reprints on logon
Turn off printer, Goto Control panel then printers and faxs, double click on your printers icon, a box opens with your pending prints, select file and cancel all documents, close all windows, restart printer
SOURCE: not networked properly
Solution
To resolve the issue, follow the steps in the solutions below in the order presented.
Solution one: Scan from the EWS (Embedded Web Server)
Verify that the product can scan and is connected to your network by scanning from the embedded Web server (EWS) on the product. Use the following steps to scan from the EWS:
Solution two: Check the personal firewall settings
When the firewall program is re-enabled after installing the All-in-One software over the network, it may block HP programs or ports required for scanning. If you see pop-up screens asking you to permit access to the network when you try to scan, you should permit access.
NOTE:
Firewall programs may also block the scanning operation even if they were enabled while installing the All-in-One software. Firewall programs do not always provide messages when blocking access.
Follow Step one to allow access to HP program files and ports needed for scanning.
Step one: Add programs to the firewall exception list
Step two: Restart devices on the network
After making the changes to your firewall application, turn off the All-in-One, the computer you made the firewall changes on, and your router, and then turn on these devices in the following order:
SOURCE: Can't scan from HP Photosmart C7280 to my Mac Computer
The best way to scan documents from the scanner to your computer is to use HP Photosmart Essential. If you don`t already have it installed it can be downloaded from the HP site. Once in the program it is very simple to follow. It is basically a point and click operation.
Let me know how you make out and we can do other things if this doesn`t work for you.
Please remember to rate me.
Turn it off and unplug it for about 30 seconds. Plug it back in, turn it on and try printing a Self-Test (Setup, 2, 5). If this works, try printing your document again.
It may be too late to print the faxes if your printer was unplugged. But you can try:
reprint the faxes in memory
Your HP OfficeJet can store a limited number of fax pages in its memory, with
the number of pages depending on the model you purchased. When your
HP OfficeJet runs out of memory to store faxes, it will not receive any more fax
calls until the stored faxes are printed.
Reprint Faxes in Memory enables you to reprint a fax stored in memory. For
example, if your print cartridge runs out of ink or paper becomes jammed when
printing a fax. This option prints all faxes in memory; press Cancel to stop
printing faxes you do not need.
1 Press Menu.
2 Press 2, then press 3.
This selects the Fax Functions menu, then selects the Reprint Faxes in
Memory option. The faxes are printed from memory.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
The
fax element of the Printer contains a memory feature for storing
faxes in the event of a printing problem. This feature is useful for
protecting yourself against missing faxes if your printer runs out of
paper. In order to retrieve missed faxes, the feature must be
switched on when the faxes arrive. You can reprint faxes stored in
the device's memory from the main control panel. You should allow
approximately 5 minutes for this task, or longer if many faxes are
stored in the memory.
Instructions:
Load paper in the input
tray.
Press
the "Setup" button on the front of the printer.
Select
"Tools," then "Reprint Faxes From Memory."
Press
"Cancel" to stop printing. Faxes are printed in reverse
order; the most recent fax is the last to print.
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