Apple iPhone 3G Logo
Posted on Jun 07, 2009
Answered by a Fixya Expert

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Logo is frozen and the phone cannot be used.

My grandson followed some advice from a friend and download a firm ware to his phone and itunes cannot fix it. He forgot to take his password off before doing this. Now the phone is useless.

  • mixedcoyote Jun 09, 2009

    Thank you. This took care of the problem and for that I am very grateful. I will pass this information as well as youir company's site to everyone I know.

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1 Answer

JDTec

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  • Apple Master 4,338 Answers
  • Posted on Jun 07, 2009
JDTec
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Here are several resets you can try:


Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.
Reset

To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

More resets:
Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.


Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Try the following to reset your iPhone:

Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.
To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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Check also the following links:

iPhone: Basic troubleshooting

How to Reset a Frozen iPhone

How to Reset a Frozen iPhone or iPod

http://www.youtube.com/watch?v=Jzyy4puapig

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