Dell W1700 17 in No picture, only audio

When I turn it on, the picture comes on for a moment and then it blacks out but I can still hear the audio perfectly. Help? When I turn it on, the picture comes on for a moment and then it blacks out but I can still hear the audio perfectly. Help?

their is sound but no picture screen is black their is sound but no picture screen is black

I have a Dell W1700 and after only three years the screen has blacked out. Everything else is working fine. I contacted three different repair shops in the greater Seattle area and all have said they connot repait the TV because they cannot get parts. I contacted Dell and they will not repair the TV. They offer a 19 inch TV as a replacement for a cost of $399.00. IN my oppinion Dell has sold an unreliable procust and are nopt standing behind it. They no longer carry the W1700 and it makes one wonder why. My guess would be that there has been a lot of they units failing after two or three years so Dell has dicontinued them. The replacement option of a 19 inch TV for $399.00 is outragious, especially when you consider that in the current market you can buy a number of different 19 inch TV's for under $399.00.
I have a Dell W1700 and after only three years the screen has blacked out. Everything else is working fine. I contacted three different repair shops in the greater Seattle area and all have said they connot repait the TV because they cannot get parts. I contacted Dell and they will not repair the TV. They offer a 19 inch TV as a replacement for a cost of $399.00. IN my oppinion Dell has sold an unreliable procust and are nopt standing behind it. They no longer carry the W1700 and it makes one wonder why. My guess would be that there has been a lot of they units failing after two or three years so Dell has dicontinued them. The replacement option of a 19 inch TV for $399.00 is outragious, especially when you consider that in the current market you can buy a number of different 19 inch TV's for under $399.00.

same problem here no video after a few minutes but audio is still there.One forum suggested a cooling fan addition to the top of the unit, I am waiting on information as to where and how to install, they seem to beleive it is overheating and shutting down.this is who i got my info from, mailto:[email protected] same problem here no video after a few minutes but audio is still there.One forum suggested a cooling fan addition to the top of the unit, I am waiting on information as to where and how to install, they seem to beleive it is overheating and shutting down.this is who i got my info from, mailto:[email protected]

same problem - what a rip same problem - what a rip

YES, I PAID CLOSE TO 600.00 A FEW YEARS BACK FOR THIS UNIT. I HAVE AUDIO, BUT A BLACK PICTURE. I THOUGHT MY KID HIT A BUTTON ON THE REMOTE CONTROL AT FIRST, BUT THE SREEN IS DEAD. WHAT A JOKE!! I AM NEVER BUYING A DELL PRODUCT AGAIN!! DOES ANYONE HAVE A CHEAP FIX, OR SHOULD I JUNK IT? YES, I PAID CLOSE TO 600.00 A FEW YEARS BACK FOR THIS UNIT. I HAVE AUDIO, BUT A BLACK PICTURE. I THOUGHT MY KID HIT A BUTTON ON THE REMOTE CONTROL AT FIRST, BUT THE SREEN IS DEAD. WHAT A JOKE!! I AM NEVER BUYING A DELL PRODUCT AGAIN!! DOES ANYONE HAVE A CHEAP FIX, OR SHOULD I JUNK IT?

i turn on my tv and have no picture just audio i turn on my tv and have no picture just audio

same problem with my dell W1700 no picture,only audio. same problem with my dell W1700 no picture,only audio.

No picture-just a black screen, but do have audio???  Have done nothing yet except talk to a repair shop.....minimum cost $300-$400!!!

No picture-just a black screen, but do have audio???  Have done nothing yet except talk to a repair shop.....minimum cost $300-$400!!!

I turn on the lcd and get a piucture for about a couple of seconds and then it goes off...I still have the sound. I took it to my local electronics shop only to be told they couldn't get a "PCB Assembly" help I turn on the lcd and get a piucture for about a couple of seconds and then it goes off...I still have the sound. I took it to my local electronics shop only to be told they couldn't get a "PCB Assembly" help

I had the same problem and found that the fix posted below does work. I was able to fix the TV at a cost of about $90. It works as new now.



go to www.lcdparts.net replace the backlight inverter... costs about $90 delivered... works great...very easy to install I had the same problem and found that the fix posted below does work. I was able to fix the TV at a cost of about $90. It works as new now.

go to www.lcdparts.net replace the backlight inverter... costs about $90 delivered... works great...very easy to install

i have same problem. i find if i keep turning it on and off multiple times the picture will eventually come on. Usually takes about 5-10 times, however. i have same problem. i find if i keep turning it on and off multiple times the picture will eventually come on. Usually takes about 5-10 times, however.