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First, after you have installed the basic software and before you can install any add-on software, you must start your machine with the USB cable plugged in on both sides, so that Windows can actually install the driver. Then, start the Futura basic software one time, then close it--you don't have to actually do anything, just start it up. Then, check the Futura Support site http://www.futura-support.com. There is a patch you should run before installing the AutoPunch software for your model. Make sure you also download the instructions as well.
For old Futura software optional features (AutoPunch,Photostitch etc.) can be installed only from original CD. You may upgrade your software to version 2.5.0.x that has more features and more flexible installation procedure, you may ask your closest Singer supplier about it.
Teamjenny, did anyone ever help you out with this? I have a defective CD for AutoPunch, and it has a key - I presume it would work. I would be happy to send you that key if you would help me out by burning a copy of your Autopunch CD.
I have found a site on the internet you can try. It`s got lots of tips and maybe thay can help with your problem sewing.about.com this is the link you can try. I hope this is helpful to you.
There was a problem with the inital discs distributed with the machine. Try downloading the autopunch from the singer website (its hidden at the bottom of FAQ) and loading it exactly as per the instructions provided ( you will need to print them). If you do not have access to the internet I suggest you contact who ever you purchased it from and ask them to help you.
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