- Turn off the printer and unplug it from the power source.
- Wait for a few minutes, then plug the printer back in and turn it on.
- Check if the error has been cleared.
If the error persists, you may need to perform a firmware update. You can do this by downloading the latest firmware from the HP website and following the instructions provided to install it on your printer.
If you continue to have issues with error #c3-1312, it is recommended to contact HP Support for further assistance
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