Ricoh Aficio SP C820DN Laser Printer Logo
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TONY DEWSBURY Posted on Jan 12, 2014
Answered by a Fixya Expert

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WINDOWS 7 DOESNOT RECOGNISE DOWNLOADED DRIVERS

HAVE USED PRINTER FOR SEVERAL YEARS ON XP & VISTA AND LATTERLY WINDOWS 8 BUT CAN NOT MAKE IT WORK ON wINDOWS 7. dOES NOT APPEAR TO REGOGNISE THE DOWN LOADED DRIVERS, ASSUMING THE DRIVERS ARE DOWN LOADING OK WHERE ARE THEY SUPPOSED TO BE STORED? AM I MISSING SOMETHING? REGARDS TONY

1 Answer

Lawrence Oravetz

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  • Ricoh Master 10,558 Answers
  • Posted on Jan 13, 2014
Lawrence Oravetz
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Just downloading the driver won't fix anything. You need to install those drivers before they will work. look in C:\documents\downloads for the drivers.

5 Related Answers

Anonymous

  • 27 Answers
  • Posted on May 10, 2008

SOURCE: printer driver not suiting for windows xp

Greetings...

What is the make and model of the printer you want to install for XP Pro?

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Ickoajnc

OfficeServiceAjnc

  • 215 Answers
  • Posted on Jan 13, 2010

SOURCE: I just bought a Ricoh Aficio SPC232SF

Hello

Well you do not need to return the printer because the files you have downloaded are drivers just they are installing on other way.

If you follow the explanation in the text below it will be very easy.

First as you say i think that you had already unzip the .exe file or if you did not follow the next steps:

1. Create one folder on the desktop named as you want or as the name of the printer for you after easy to find it.

2. double click on the " r41337en.exe " file that you had downloaded from the web site and click browse to find the folder that you had previously created on your desktop when you will locate the folder click unzip and after the message "successfully unzipped files " close the self executing program and see do in the folder are some files if there are some files, continue with the next step.

3. Click on the " Start " menu,
from the desktop in the left down corner,
and then click on "devices and printers"(doubleclick)

4. One window will open and than in the upper left corner you will find "add printer", click that button and it will appear a "add printer wizard" , click twice on the button "next" and select up the port you will use for the printer (do it will be a USB connection or with network cable is up to yours notion)and after you will select the type of connection click "next" again.

5. On the wizard on the right side has a button named "have disc" click on it,
it will appear window named " install from disc " than click the button named "browse" and then browse the folder which you had previously created on the desktop, in which you had unzip the files for the printer installation.

6. When you will locate the folder click on it with double click, then will apper folder named " DISC 1" click and on it with double click and then will appear file named " PCL6.INF " click on the file with double click ,

7. Then will appear a window named,
" install form disc" click on the button "OK" ,
then click on the button "next" three times and then click "Finish "

That is all the printer is now installed and ready for use.

Please answer do this was helpful for i to know do i need to post some more information

If you need something else please ask
Regards

Bernard D'Souza

  • 165 Answers
  • Posted on Jan 17, 2010

SOURCE: Printer does not load toner

the toner tube could be clogged -big and messy job

Anonymous

  • 10865 Answers
  • Posted on Feb 02, 2010

SOURCE: unable to print on new dell with windows 7

Hello. You can download a driver that is compatable. Just google the brand and model name of the printer along with the words windows 7 driver. When you locate it, download and run. Regards, Joe

Anonymous

  • 62 Answers
  • Posted on Mar 12, 2011

SOURCE: we have a network ricoh

please go to www.ricoh.com and instal the scanner drivers of windows-7 other wise you can instal the scan to folder which dos not required any drivers or you can install scan to mail this also does not required any drivers - thanks

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