The data light goes out on dsl modem6100f and my computer crashes

It's not a dsl modem. Read the sheet. SRP500 Series Services Ready Platforms Data Sheet

No, delete restoration data just removes data that was saved just before your computer crashed or shut down without going through the normal shut down procedure. The operating system makes little temporary files while you are working on something so that it can restore them if the system goes down. Nothing happens to your real data files, documents, music, pictures, videos or memory.

hi
I am techbuddies from fixya .i would like to give a try on your issue.
first of all shut down your modem and your computer then unplugged cables that goes from modem to your computer once it is done then wait for 30-50 sec and then replugge all your calbe and then first turn on your modem and then your computer .This kind of method is called as power cycle of modem.
Once you have done that then check that wether is works or not if not then try to check that is their any kind of red X on your computer on right hand side bottom ,if yes then on run type devmgmt.msc then click OK and the you would be able to log in to device manager .Once the device manager is open look for network adapter click on the plus sign and then under lan right click and click on to enable it .
check wether your internet is working or not .

Also check what is the ip address if comming on your computer .
Inoder to reset your modem .check is their any small hoel in rare-end of the modem if yes please insert a smal pin in to it and press it untill all light flash on and off .

if still the problem comes get back to me on fixya

only IPS can sure that. if model reset fails
no kidding call them. like millions do per day worldwide.
the ONLINE led must glow, the manual is clear about LED
and connected is no it, online is first. on modems and in this case the modem side of router./modem.
3347w = wireless
LED DSL goes green solid but blinks as DSK trains and conn.
and
LED interenet solid green connnected. blinks for data and red = fail.
page 205 in 3000 series manual
google it read it..

online means internet, and fails for you
and means call the ISP any time the internet led goes dead or red
it is that simple. do it.

Hello!

Try another network adapter, try another dsl modem, try another cable.
If you stil have a problem, you need another line, in some case line is bad and crash a conection.

1st: Have you paid your bill?
2nd: Have you power cycled?
Full Power Cycle is as follows:

Turn off all components plugged into the router(Computers, Printers, etc.) Unplug the power from the router. Unplug the data cable(DSL, Coax) going TO the router. Wait aprox. 1 minute. Plug data cable and power cable back into router. Wait about 1 minute. Turn computers back on. Problem Solved?

If not and you're using DSL make sure all DSL filters are in place and that none have come undone. Make sure the phone line is still plugged in. Problem Solved?

If not contact your ISP and ask if they are doing any maintenance in your area that may by effecting your service. Ask them to perform a line test on you. If all else fails ask them to have a technician come out and help solve the issue.

Unplug you dsl and your router. Wait 20 seconds. Plug your modem back in. Wait until the DSL light turns green. Then turn your router on.

Yes, this is normal. The flickering lights are showing activity - data is being transferred when the light is on, and vice versa. The power light should always be on when the unit has power. The DSL light should be solid as long as your DSL line is connected properly.