Modem indicates that modem speed is 7mbps, but internet is actually running at slower than dial up. Started having this problem when ISP upgraded me from 3mbps to 7mbps, also now modem has to be reset several times to get internet light to come on. Same problem whether connected to ethernet or wirless, and have same problem regardless of which computer I connect. ISP says no problem whith their end and as I say above when connecting to check modem indicates it is getting the 7mbps from provider.
Problem occurs usually after upgrade of internet speed. contact your ISP again, ask them to check for latency or dropped packets within their network. they need to run a traceroute from their end and it would also be better if you can run a traceroute from your end. also run a speedtest through speedtest.net or speakeasy.net. There's also a possibility that the modem is becoming faulty. If your ISP provided you the modem it's still best to contact them for possible replacement.
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