HP Photosmart D7260 Printer Logo
Posted on Apr 24, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Says there is an ink cartridge jam

I just replace the ink cartridges in my printer and it is telling me that i have a jam and to open and then press enter

1 Answer

Neil Wheeler

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 93 Answers
  • Posted on Apr 24, 2009
Neil Wheeler
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Aug 14, 2008
Answers
93
Questions
1
Helped
31408
Points
254

Is it an actual cartridge jam or maybe a paper jam? Try taking the cartridges and all the paper out of the machine and reinstalling them. Check the cartridges to make sure all packing is removed. Sometimes there is clear tape covering the bottom of the cartridge that will cause these errors as well.

Hope this helps
TankMurdock

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

Epson Stylus PHOTO R220 red lights keep flashing

I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
* RED paper light is On- If the CD/DVD try guide is open, close the CD/DVD tray guide, load paper, then press the paper button. Your paper ran out or multiple sheets loaded at the same time . Load paper and press the paper butoon to resume printing.
* RED paper light flashes- Paper is jammed in the printer. Press the paper button to eject the jammed paper. If the light is still flashing , open the cover and remove all paper, including any jammed or torn pieces. Then reload paper and press the paper button to continue printing.
* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
* RED Ink Light is ON- One or more cartridges are out of ink or not installed. If you have just installed a new cartridge, it may be incomaptible with the printer or incorrectly installed. Reinstall it or replace it with the correct cartridge
* RED Ink and RED paper lights flash alternately- The CD/DVD tray guide was left open when you turned on the printer or when printing on paper. Just simply close it/
* Green Power Light is Off; RED paperand RED Ink Lights flashing- Paper may be blocking movement of the print head. Turn off the printer, then open the cover and remove any jammed paper or other foreign objects. Turn the printer back on again. Or it may have an internal error. Turn off the printer, wait a few seconds, then turn it on again.
0helpful
2answers

Epson cx3200 printer has printing problem

Hello cockie ,

You can diagnose most problems by checking the control panel LED's for ink out, paper-out or copier problem.
If a problem occurs while you're printing, you'll see an error message in the progress window on your computer.
It may also be helpful to try running a printer nozzle check.

See the following message problems and solutions:

Error Message Probable Cause No color or black ink cartridge - - >
Press the Color Copy button to install a new ink cartridge.
The indicated cartridge is not installed or it is installed incorrectly. Color or black ink out - - >
Press the Color Copy button to begin replacing the ink cartridge.
The indicated cartridge is out of ink Ink cartridge error - - >
Press the Color Copy button to begin replacing the ink cartridge.
There is something wrong with the ink cartridge. Paper jam or misfeed - - >
Press the Color Copy button and clear the paper jam by hand if necessary.
Paper is jammed. Press the Color Copy button to clear the jam.
See the User's Guide for more troubleshooting tips.
Paper out - - >
Load paper in the sheet feeder and press the Color Copy button.
Paper is out. Load paper in the sheet feeder, then press the Color Copy button to continue printing. Scanner unit open - - >
Close the scanner unit.
Scanner cover open. Carefully lower the scanner cover and press it down until it clicks securely into place. Scanner error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200. Check the transportation lock and unlock it, if necessary. Turn on your EPSON CX3200 again. If the error message still appears, contact your dealer or EPSON. Printer error - - >
See your documentation and call Service if necessary.
Press the On button to turn off the EPSON CX3200, then press it again to turn it back on. If the message still appears, contact your dealer or EPSON.
0helpful
1answer

I've got a epson r320 it's about 5yrs old it does not get used very much. Today I replaced couple ink cartridges, shut it off restarted it and the new cartridges is regestering as half full and even empty....

Q:

I replaced an ink cartridge and my printer still shows that ink is expended. What should I do?
A:

If you have just installed a new cartridge and you are still seeing an ink related error, the cartridge may be incorrectly installed. Follow these steps to reinstall the cartridge.

Make sure the printer is turned on, then open the printer cover.


Do one of the following:

If the red error light is on, press the Maintenance button.


If the red error light is flashing, press the Maintenance button. You see Ink Cartridge Replacement, highlighted in the Advanced Settings menu. Press OK.


You see a message on the LCD screen telling you that ink cartridge replacement will begin. Press OK to continue. The print head moves to the replacement position.


Open the cartridge cover.


Press in the tab on the back of the cartridge and lift the cartridge out of the printer.


Lower the cartridge back into the holder, with the green circuit board facing the front. Then gently push the cartridge down until it clicks into place.


Close the ink cartridge cover.


Press OK and close the printer cover.

The printer begins charging the ink delivery system.


When you see a message that charging is complete (after about a minute), press OK.

SRC: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_SessionID=@@@@1006416496.1302793816@@@@&BV_EngineID=ccekadfdfkjgijhcfngcfkmdhjidfmh.0&cookies=no&infoType=FAQ&oid=47541&prodoid=47915738&foid=130809&cat=30942&subcat=30923
0helpful
1answer

Tow red signal

  1. Make sure the printer is turned on, then open the printer cover.


  2. Do one of the following:

    • If the red error light is on, press the Maintenance button.


    • If the red error light is flashing, press the Maintenance button. You see Ink Cartridge Replacement, highlighted in the Advanced Settings menu. Press OK.


  3. You see a message on the LCD screen telling you that ink cartridge replacement will begin. Press OK to continue. The print head moves to the replacement position.


  4. Open the cartridge cover.


  5. Press in the tab on the back of the cartridge and lift the cartridge out of the printer.


  6. Lower the cartridge back into the holder, with the green circuit board facing the front. Then gently push the cartridge down until it clicks into place.


  7. Close the ink cartridge cover.


  8. Press OK and close the printer cover.

    The printer begins charging the ink delivery system.


  9. When you see a message that charging is complete (after about a minute), press OK.
1helpful
1answer

Copier makes a noise when first turned on and then it tells me to open the door clear carriage jam and press enter. But that does not work. The printer has been sitting for a little...

Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.
1helpful
1answer

Error inkcartridge

Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200
2helpful
1answer

First cartridge change

Hi

1. Make sure the printer is powered on, and not printing.
2. Open the printer cover.
3. Do one of the following:

3a. If the red error light is on (cartridge is empty) press the MAINTENANCE BUTTON.
3b. If the red error light is flashing (cartridge is low) press the MAINTENANCE BUTTON. You will now see the Cartridge Replacement highlighted in Advanced Settings. Select OK.
3c. If the error light is off (outdated cartridge), press the DOWN ARROW MENU button to choose MORE OPTIONS. Press OK, then select INK CARTRIDGE REPLACEMENT.

4. You will now see a message on the display telling you that the ink cartridge replacement will begin. Press OK to continue. The print head will move to the replacement position.
5. Open the cartridge cover. Press in the tab on the back of the cartridge, and lift the cartridge out of the printer. Dispose of it carefully.
6. Unwrap the new ink cartridge. DO NOT touch the green circuit boards, or remove ANY labels.
7. Lower the cartridge into the holder, with the green circuit board facing the front. Gently push the cartridge down until it is firmly seated.
8. If you need to replace another ink cartridge, repeat steps 5-7 above.
9. Close the cartridge cover. Press the front corner of the cartridge cover forward to lock the cover into place.
10. Press OK, and close the printer cover. The printer will begin charging the ink delivery system. Once charging is complete, press OK to finish.
0helpful
2answers

5300 kodak eazyshare printer

Well, here is the proper way of fixing or troubleshooting that paper jam error in your printer

Open the printer access door and remove both of the ink cartridge, then remove also the printhead, after that close the printer access door, without those parts. Then it will show a message in the printer screen, "Printhead is missing or has come loose" or "Printhead Not Detected" Install the printhead, just the printhead without the ink cartridges. After that close the printer access door. Then it will show you a message"Ink cartridges is not installed,install ink cartridges". then open again the printer access door, then install the black ink cartridge without the color ink cartridge. then close the printer access door, then message must be " Color ink cartridge is not installed, install color ink cartridge" then install the color ink cartridge." the message must be,"New printhead is detected calibration require, load paper and press start"

Thats the way of overiding the paper jam error message of your kodak all in one printer
hope this will help you guys

by: E.brown

Happy Printing(", )
Kodak AIO tech support 1-800-421-6699
3helpful
1answer

Help Epson CX3200

Hi,

I just like to ask to where specifically you can see the red light. It will help us determine what cause the red light. To give you heads up as well, the Printer's LCD screen can help us determine what exactly the offline condition of the CX3200 is:


Error message: No color or black ink cartridge-->Press the Color Copy button to install a new ink cartridge.
Solution: The indicated ink cartridge is not installed. Please install the necessary cartridge(s).

Error message: Color or black ink out -- >Press the Color Copy button to begin replacing the ink cartridge.
Solution: The indicated ink cartridge is out of ink. You will need to replace the necessary ink cartridge(s).


Error Message: Ink cartridge error -- > Press the Color Copy button to begin replacing the ink cartridge.
Solution: There is something wrong with the ink cartridge. Make sure the cartridge is genuine Epson ink. Also, try reseating the cartridge (remove it, and then reinstall it).

Error Message: Paper jam or misfeed -- > Press the Color Copy button and clear the paper jam by hand if necessary.
Solution: Paper is jammed. Check for any obstructions under the unit's cover, and in the paper tray.

Error Message: Paper out -- > Load paper in the sheet feeder and press the Color Copy button.
Solution: Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Error Message: Scanner unit open -- > close the scanner unit
Solution: Carefully close the scanner and press it down until it clicks securely into place.

Error Message: Scanner error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Unlock the transportation lock, if necessary. If it is already unlocked, toggle the lock back and forth, 5-10 times. Turn on your Stylus CX3200 again.


Error Message: Printer error -- > See your documentation and call service if necessary.
Solution: Press the ON button to turn off the Epson Stylus CX3200. Disconnect it from power, and then reconnect it to power. Press the ON button to turn on the Stylus CX3200.
1helpful
2answers

My Epsn Stylus PHOTO R300 says I need to replace an ink catridge however it does not tell me which one is out of ink. How do I find out which one to buy?

Hi,

If an ink cartridge is empty, the red error light will remain solid. You can check the status of the of the ink cartridges by looking at the icons on the control panel. Press the down arrow button to scroll down to MORE OPTIONS. The level of ink will be shown on the screen and the ink that will be out will have cross on it.

Please follow the steps below to replace one or more cartridges.

***NOTE***
-You cannot print if any ink cartridge is expended.
-Leave the empty cartridge installed in the printer until you have obtained a replacement.
-To ensure good results on your printouts, we recommend using Genuine Epson Ink cartridges. Epson does not recommend the use of refilled inks or 3rd party ink cartridges.

Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.

1. Make sure the printer is powered on, and not printing.
2. Open the printer cover.
3. Do one of the following:

3a. If the red error light is on (cartridge is empty) press the MAINTENANCE BUTTON.
3b. If the red error light is flashing (cartridge is low) press the MAINTENANCE BUTTON. You will now see the Cartridge Replacement highlighted in Advanced Settings. Select OK.
3c. If the error light is off (outdated cartridge), press the DOWN ARROW MENU button to choose MORE OPTIONS. Press OK, then select INK CARTRIDGE REPLACEMENT.

4. You will now see a message on the display telling you that the ink cartridge replacement will begin. Press OK to continue. The print head will move to the replacement position.
5. Open the cartridge cover. Press in the tab on the back of the cartridge, and lift the cartridge out of the printer. Dispose of it carefully.
6. Unwrap the new ink cartridge. DO NOT touch the green circuit boards, or remove ANY labels.
7. Lower the cartridge into the holder, with the green circuit board facing the front. Gently push the cartridge down until it is firmly seated.
8. If you need to replace another ink cartridge, repeat steps 5-7 above.
9. Close the cartridge cover. Press the front corner of the cartridge cover forward to lock the cover into place.
10. Press OK, and close the printer cover. The printer will begin charging the ink delivery system. Once charging is complete, press OK to finish.

Not finding what you are looking for?

342 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...