Headset used to sound clear as the conventional handset, however, now it has big static, i'm unable to hear the dialtone or any voices. The headset is fully charged. The handset lifter works fine, but there is a small button type receiver loose in the back which is attached to the handset lifter. Is it supposed to be attached to something? It looks like it had adhesive at one time but it is 3 years old. Anyway, main problem is BIG STATIC on the wireless headset.
Try a system reset:
1. Lift the headset off of the charging cradle, but make sure the headset is turned off. It will be off if the green light on the front of the base is not lit. If it's not, push the call answer button once to turn it off.
2. Push the call answer button and the mute button at the same time and hold them down. The mute button is the black little wheel at the top of the headset. Use the tip of your finger to push it straight down and hold it while holding the call answer button. A green light on the headset will flash for 2 series of flashes. Wait until the end of the second series then let go of both buttons.
3. Put the headset back on the charging cradle and wait 30 seconds. Lift it back up and try to use it. If this doesn't work, repeat one more time and then disconnect the power from the base and plug it back in.
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