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Try downloading and installing the drivers for your operating system (Windows 7, Mac OSX, etc)
To Install (Windows)
1. Extract the files using a .zip program such as winzip or winrar
2. Go to: Start > Control Panel > Device Manager
3. Try to locate your device If found, right click and select properties Select: Driver > Update Driver > Browse My Computer > Let Me Pick > Have Disk > Browse Navigate to the extracted driver file and select the .inf in that folder
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