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This is considered a toy telescope. Sorry. No manuals exist and you will not get any support at all on this brand.
Sorry. Next time you need to buy a real telescope. Something like this: http://www.telescope.com/control/product/~category_id=classicdobs/~pcategory=dobsonians/~product_id=08942
Bushnell owns baush&lomb scope I have called them to repair my elite series bausch&lomb and I have been very happy with there customer service.They might be able to help with your problem to.
Bausch & Lomb was purchased by Bushnell in the 70's. Your elites are Japanese made and considered quite a good binocular. Bushnell continued to make the same binoculars bearing the Elite name but replaced B&L with Bushnell. The current elites are different shaped. You could contact Bushnell or you could go to a store in your area that may stock the older Bushnell Elites and try and see if the eyecups fit.
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