Our Dvr will only record on the channel we are watching. I cannot watch one show and record another? It says I have to be watching the channel I want to record?

If it has dual tuners just change the channel and if not it needs to remain on that channel, sometime the set top will warn you about this before changing the channel. goo luck
https://www.6ya.com/mr.mike

When we had the R15 (we have since upgraded) we could record two channels at once with no trouble. You have to have two satellite connections in the back (since it uses a separate tuner for each channel) and you cannot watch a third channel while recording two others - if you're going to watch, you have to watch one of the two shows you're recording.

I cannot find on online manual for this model. If dual channel recording an actual specification for the model? If it really should be able to record two channels at once then it may be similar to the DishNetwork DVR. It has one input but internally splits and creates two different outputs for two different channels.
Check to see if there is a mode setting for single/dual. You will need to set it to "dual". The Dishnetwork DVR has what it calls TV1 and TV2. You can record to TV1 but cannot watch a different channel on TV1 while it is recording. You CAN however watch and record a different channel on TV2 while TV1 is recording. (and vice versa). You can also record two shows while watching other recorded shows.
I'm guessing that you may need to look for some recording options to be able to record two channels at once.

Hello! Dan Busa here with DISH Network customer service. This is actually how your DVR is supposed to function. A 622 is a dual tuner reciever meaning it's capable of watching or recording two live shows at a time. When you record a show you tie up one tuner, there are two work arounds. You can get an additional dvr receiver or you can set up record preferences and have everything automatically record to tv2.

yes it can. on the guide when u check the show you wanna watch. it the info button and should give the option to auto-tune

Make sure u have signal on both tuners on the DVR ( check it in your set-up screen). both tuners should have the same siganl strength. Directv's DVRs, if installed correctly, give u the option of recording one channel and watch another, or recording 2 seperate channels( 2 tuners). If you are recording 2 seperate shows and u change the channel one of your recordings will cancel .

i am not terribly familiar with these systems but there are probably two sattelite in ports on the back of the receiver, one is a line for watching one program or recording, the other strictly for recording, one of these inputs is probably no longer receiving signal

call tech support & ask them to hit your box to reset it, in the meanwhile unplug it for 15 seconds

You have an internal hard drive error. You will need a new box.

No, unfortunately there is not. That tivo only has 1 tuner, so you can only record or watch 1 live program. You can however watch a pre-recorded program while recording a live program. If you have directv, you can step up and get their hr20 dvr. It's not a tivo by any means, but it has 2 tuners so you can record 2 things at once and watch a pre-recorded show. It takes a little while to get used to the interface, but once you get the hang of it, it's pretty straightforward.

You can also get an older DVR w/ tivo (hr10) however, it will not get ANY of the new MPEG4 High Def channels that are out there.

If you have an hdtv, then you really should grab an hr20, give directv customer retention a call and ask what they can do for you. You'll need a new slimline dish and they'll come out install it and everything you need for watching off the new satellites and enjoying the new mpeg4 hd channels (the old hd channels are in mpeg2).

Good luck.