Any known problems with Pronto M91 on board charger?
I have a Pronto M91 Sure Step that I have been happy with. When I turned it on the other day, I heard a snap, the lights went out, and the chair has been dead ever since. Took it to repair shop #1 who said it was a fuse, then said it was the batteries, then said it was the controller. Took it to repair shop #2 (this one is Invacare authorized) who said it was the motor, then said it was the controller, and now say it is the on board charger in addition to the controller. Looking for a fix and a reputable repair shop in the SF Bay Area. Thanks. Kathleen
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The red light on the transformer/Charger means the charger is bad. Sometimes it can also be battery harness wiring. Most often it is the charger that needs replaced.
The M91 has an onboard charger. When unplugging the charger power cord from the wall outlet does not stop the chair from being in the charge mode, The charger has to be unplugged from the wheelchair wiring harness or main control module under the plastic body parts. The on-board chargers fail like this sometimes.
I had this exact same problem after having my M91 in the shop. The repair man said that the onboard charger was bad, so he sold me an offboard charger to charge through the arm. That didn't change anything. I finally took it apart myself and discovered that there was a cord leading from the onboard charger to the batteries that the repair person had left unplugged when he installed my new batteries. What I'd thought was "fast draining" of the batteries was actually the batteries self-charging overnight (which they will do a little bit if you let them sit). Of course, this might not be your problem, but I'd say at least look at it as a possibility.
You have low batteries and need charging if you been charging and still get the red lights then the batteries need to be replaced and have the charger checked for correct output. If you have a voltmeter you can check the charger by plugging the on-board charger into the wall set the voltmeter to 200 volts dc and plug the leads into the two outter holes of the charger port located under the front of the joystick. with the charger pugged in you should be reading 27+volts if you aren't getting any reading or the reading is lower than 25 volts then replace the charger or get an offboard charger and try charging the batteries via the joystick charger port Hope this helps
just replace the keypad or if you are mechanically inclined remove joystick take the top off and glue a small piece of foil to the bottom of the on/off button reassemble and try that if that doesn't fix it order a new pad from a provider in your area
Your chair has a motor problem. The code does not tell which side it is. Make sure both motors have the brakes in the drive position before turning on the chair. Also check that both motors are plugged into the main control module in the base of the chair.
Hi Bob. Unfortunately in most cases this means that the batteries have gone so flat that they cannot be “revived”. The best thing to do is take the batteries to a local battery dealer and have them checked. You may need to replace them. Another possibility is that because the batteries are so flat, the charging circuit hit a wobbly trying to resuscitate them and popped a fuse button. A simple reset may help. Happy scooting. Regards Chris… [email protected]
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