Corrupted software
It
isn't often that Apple gives specific directions about how to fix your
problem! Restoring the iPhone 4 will erase everything on it, so make
sure everything on the iPhone 4 is stored elsewhere prior to restoring.
To restore, connect your iPhone 4 to a computer with iTunes installed.
Click "Restore" on the iPhone 4 summary page (click on your iPhone icon
on the left menu to find this page). Follow the directions to restore.
If your iPhone 4 displays the text "Please wait. Very Low Battery,"
leave it plugged in. This charges the iPhone 4 enough to be able to
restore. If the iPhone 4 hangs on this screen for long periods of time,
you may need a new battery.
Force restore mode
If
your iPhone 4 is hanging with an Apple logo, or exhibiting some other
software problem that prevents iTunes from recognizing it, you can force
it into recovery/restore mode and then use iTunes to restore the software.
If
the device is powered off, plug one end of your USB cable into the
iPhone 4 and leave the other end disconnected. Press down on the Home
button, and keep holding it down while you plug the USB cable into your
computer. After 5-10 seconds, you should see a "Please Connect to
iTunes" image on the iPhone 4, and iTunes should prompt you to restore
the software; follow the prompts and the instructions given above.
If
the device is powered on, hold down both the power and home buttons
until the device reboots and displays the "Connect to iTunes" image
(generally, 5-15 seconds).
God bless you
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