I need to reload the browser app on my BB 8800, i got into applications and browser is there but will not appear on my desktop. im not retarted, i checked to see if it was a hidden icon, not there either. PLZ INFORM ME HOW 2 DU.

Sometimes it helps to upgrade your OS ...from say (a)4.2.0.442 to say (b)5.0.0.1015. I was getting tons of uncaught applications on my 9550.I upgraded from (a) to (b) and the problem is gone.Along with battery issues.Can you try that?Your carrier must have OS upgrades for your device on their website.Good luck!

Hi,

I have had the "Reload Software: 552" error on 2 BlackBerry Curve 8900s. When it occurred again (last night) this is what I did:

[ WARNING! THIS WORKED FOR ME, BUT I WAS LUCKY & IT MIGHT NOT WORK FOR YOU! ]

1. Reboot your BB: alt-rightShift-del

2. Start a software reload from the Windows desktop, via the BB Desktop Manager.

When the reload started, I would get a screen on my BB showing 2 computers talking to each other. After a few seconds, this would crash into the 552 error.

3. 3-5 seconds into the software reload, CANCEL the desktop.

4. This should freeze the apps on both the desktop and the BB. The BB should still be showing the 2-computers.

If you do anything on the desktop at this point, the BB will crash into the 552 error again.

5. Terminate the desktop app processes via the Windows task manager. There are 4 RIM/BB processes to shut down.

6. At this point, the BB Desktop Manager app should be gone, and the BB should still show the 2-computers.

7. Now, start the BB desktop manager back up again, and intitiate the software reload again ...

A 4thumbs up will be greatly appreciated. Thank you for choosing FixYa!

How To Reload Your Operating System

Here is a KB that discusses that error:

• KB16471 BlackBerry Desktop Software prompts that an Internet connection is required to configure synchronization

Hopefully it contains something useful!
As an alternate method, from a PC, you can install any OS package to a BB via this procedure:

• http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...

Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:

• KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software

hi nsaravanapan you need to reload all your pplicattions back on to your phone. You need to the bb desktop manager. If you don't have the disk you can go to bb .com and down the desktop manager on to your computer.The disk was made for this sort of problem. If you need more information you can go your local carrier and have them help you with this issues. your computer can back up ad restore your information back on to your phone.

I’m happy to help further over the phone at https://www.6ya.com/expert/ronald_e152e07e272e4f27

If "Reload Softare: 522" error is displayed on the BlackBerry smartphone, just upgrade to the latest available BlackBerry Device Software version provided by your wireless service provider to resolve this issue.

hi krup patel00 you have an application software crash on your phone. you need the bb desktop manager to reload you apliation back on to the phone.

I’m happy to help further over the phone at https://www.6ya.com/expert/ronald_e152e07e272e4f27

HI VAIBHAV PALE listen you have an applications crashe on your phone . Use the bb desk top manager desk to reload your app on to the phone. The phone actually may have a bleeding screen also.Let me tell you that you best freind well be that desk top manager it will be able to reboot your phone . Make sure to let it back up your data on the phone also you will need it to be restore on the phone. Load the desk on to your desktop or laptop. Then the blackberry manager will come up. You need to plug in the phone into the desktop anmanager and let it go to work for you.

I’m happy to help further over the phone at https://www.6ya.com/expert/ronald_e152e07e272e4f27

This error occurs because all of the data and applications on the BlackBerry smartphone have been deleted.
The BlackBerry Device Software must be reloaded on to the BlackBerry smartphone.

To reload the BlackBerry Device Software you need the complete the following steps:
Before proceeding, make sure that the latest version of BlackBerry Device Software is installed on the desktop computer by completing the following steps:
To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.5 to 5.0, perform the following steps:

1. Open BlackBerry Desktop Manager.
2. Click Help.
3. Select About Desktop Manager.
4. Click the Device Software tab.
5. Verify that the BlackBerry Device Software displayed is the latest version currently available from the wireless service provider.

The following procedure will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the BlackBerry smartphone data before proceeding.

1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
2. Double-click Application Loader.
3. Click Next to start the installation process.
4. Type your BlackBerry smartphone password, if prompted, and click OK.
5. Select the check boxes next to the names of the applications to be loaded, and then click Next.
6. Click Settings, and then select the check boxes beside Delete all application data and Erase all currently installed applications.
7. Clear the check box next to Backup up device data automatically during the installation process.
8. Click Ok > Next > Finish.
9. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.

To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.1 to 4.3, complete the steps 1-5 above and then proceed with the following:

1. Click Advanced , and then select the check boxes beside Erase all application data and Erase all currently installed applications
2. Click Next.
3. Select the check box next to Do not automatically backup the application data during the loading process (if prompted).
4. Clear the check box next to Backup and restore applications installed wirelessly (if prompted).
5. Click Next > Finish.

Hi,

When attempting to send messages from the BlackBerry device, the BlackBerry device user receives the following Java error called uncaught exception java.lang.illegal argument exception:

To over come this error you need to complete the following steps:
First, perform a full backup of the BlackBerry device data:

1. Connect the BlackBerry device to the computer using the USB cable.
2. Open BlackBerry Desktop Manager, and then double-click Backup and Restore.
3. Click Backup.
4. Save the backup file.

Run the application loader tool and erase all data on the BlackBerry device:

1. In BlackBerry Desktop Manager, double-click Application Loader.
2. Click Next.
3. On the Device Security Password screen, type the BlackBerry device security password, and then click Next.
4. On the Device Application Selection screen, click Next.
5. On the Completing the Application Loader Wizard screen, click Advanced. The Device Data Preservation screen is displayed.
6. Select the Erase all application data check box, and then click Next.
7. Select Do not automatically back up and restore the device application data during the loading process, and then click Next.
8. Click Finish. The BlackBerry device resets. This might take several minutes.

Hope I helped you.
Thanks for using ' Fixya ' and have a nice day!!

On the BlackBerry smartphone, the following error message appears after pressing the mute button, accessing an application, or performing a hard reset:
523 app. error. Reset.

To resolve this issue, the BlackBerry Device software will have to be reloaded.

Note: The BlackBerry smartphone will not show a Connected state in the BlackBerry Desktop Manager. Please proceed to open and run the Application Loader.