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In the System Settings Menu, go to the 3rd page, then select "PARENTAL CONTROLS."
Select "YES," to change the parental controls.
You will be prompted for your 4-digit PIN.
If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
If you don't know either the PIN or the secret question, the Parental Controls will need to be reset.
An Enquiry Number will be displayed. Ring the number given in the Nintendo DSi Operations Manual and provide the Enquiry Number. You will then be issued with a Master Key. Tap "OK" and enter the Master Key. Tap "OK".
Select "PIN" to change the PIN or "CHANGE SETTINGS" to update the setting you wish to change. Once the changes are made, select "DONE" to confirm any changes.
"If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance."
Hey there,
There is only one solution to your problem: You need to call the great Nintendo's customer service as soon as possible.
"If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance." http://www.nintendo.com/corp/contact.jsp
This will fix your problem soon enough! Hope this helped!
On the pin input screen, select I Forgot. Enter your secret question answer or select I Forgot. Check Inquiry Number – Call Nintendo Customer Service at 1-800-255-3700 and provide the inquiry number shown here, and the date that is set on your Nintendo DSi. You will then be issued a master key. Tap OK. Enter the master key and select OK.
Go to parental controls on Wii settings.
When it asks for your pin, press I forgot.
Then it will ask you your question again press I forgot. Then a screen will come up telling you your confirmation number. Now call Nintendo customer service and they will give you the Master key. Type the master key pin into the mast key box that will appear after the confirmation key notice appears.
Go to http://wii.marcansoft.com/parental.psp and enter your 8 digit
confirmation number there. When you do so, make sure that whatever
today's date is, your Wii is set to that date. (And select Today's date
from one of the 3 possible choices.)
(To get the confirmation number, go into Parental control settings,
click I forgot on enter pin screen, and Click I forgot on answer secret
question screen. This is where you come to where you enter the master
password, and the confirmation number you need, to get this master
password.)
Go to http://wii.marcansoft.com/parental.psp and enter your 8 digit
confirmation number there. When you do so, make sure that whatever
today's date is, your Wii is set to that date. (And select Today's date
from one of the 3 possible choices.)
(To get the confirmation number, go into Parental control settings, click I forgot on enter pin screen, and Click I forgot on answer secret question screen. This is where you come to where you enter the master password, and the confirmation number you need, to get this master password.)
Go to http://wii.marcansoft.com/parental.psp and enter your 8 digit
confirmation number there. When you do so, make sure that whatever
today's date is, your Wii is set to that date. (And select Today's date
from one of the 3 possible choices.)
(To get the confirmation number, go into Parental control settings,
click I forgot on enter pin screen, and Click I forgot on answer secret
question screen. This is where you come to where you enter the master
password, and the confirmation number you need, to get this master
password.)
(BTW, the number to ring up Nintendo, if you wish to go that route instead, is 1-800-255-3700, however, the website route posted, will get you your unlock code much faster.)
Go to http://wii.marcansoft.com/parental.psp and enter your 8 digit confirmation number there. When you do so, make sure that whatever today's date is, your Wii is set to that date. (And select Today's date from one of the 3 possible choices.)
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