Yamaha HTR-5990 Receiver Logo
Michael Montalto Posted on Jun 21, 2007

Yamaha HTR-5990 Audio no longer works

My Yamaha HTR-5990 reciever has a 5.1 sourround sound setup configuration. My wife phoned me yesterday from home to let me know that "it just stopped working". I recieve video from all components but do not hear any sound what so ever. The reciever turns on, I hear the standard "click" noise that it makes but I can't get any sound. I've tried to run the YPAO setup multiple times but it keeps failing with an "Internal 10 Error: Rerun setup". I actually had this happen to me when I moved into our new house multiple times but after about 20 attempts it finally worked. My HDTV is configured via HDMI to the Cable/Sat Tv input My Xbox 360 is used as our DVD player and is on the DVD input and uses component video and optical outputs for sound. HELP! PLEASE! Michael

  • Anonymous Dec 24, 2008

    my tunner zones 2 & 3 only work with the tuner. It will not play anything else. is there a complete reset. I think it got hot and that is when the other zones quit working. I tried the a/b/c/d/e + tunniing/ch> then master button. now the tuner does not work on any zone?? can anyone help me?

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  • Posted on Feb 16, 2008
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Hi everyone:

You may reset your unit, to do so here is the procedure.
1. Depress the MASTER little Button so it has to be in the OFF position
2. press simuntaneously the A/B/C/D/E and TUNNING/CH > buttons and the press MASTER again
3. Keep the two buttons pressed until the SLEEP blinks on th display, at this point you will see a message that last for maybe 3 seconds,
4. after the message you will see the number 1 and a series of numbers on the first row and the word MARGIN on the second row.
5. Turn the PROGRAM knob until you reach tothe number 11 FAC PRESET on the first row and PRESET INH on the second row
6. press the TUNNING/CH > button once, and the message on the second row will display PRESET RSRV
7. Press the MASTER again and your unit will have the factory settings.

I Hope this solve your problem

Miguel

A

Anonymous

If your multi-select is on, this will disable the sound output.

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  • Posted on Oct 31, 2007
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MichaelM
Did you ever get this resolved?  I have a similar problem, my video feed seems to work but I have never been able to get any sound from my speakers using this component.  I'm not sure what YPAO setup is but I just read a suggestion to reset the receiver to factory settings in the event something is programmed that causes the problem.

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Anonymous

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  • Posted on Jun 25, 2007

SOURCE: Yamaha HTR-5990 Audio no longer works

Sorry Michael, you have a problem in the audio amp section of the receiver and unless you know how to troubleshoot solid state electronics, you will need to have this unit serviced by a pro. Good Luck

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I JUST EXPERIENCED THE SAME SITUATION HERE IS THE SOULTION YAMAHA SENT ME TO RESET THE SYSTEM HTR-5990 YAMAHA HTR-5990 FACTORY PRESET PROCEDURES All models require the STANDBY/ON button to be turned OFF to start the reset process. NOTE: The remote control cannot be used during the reset procedure. All necessary buttons to complete the reset process are located on the front panel of the receiver. This procedure is not intended to correct intermittent shut-off symptoms or problems MODEL: HTR-5990 (U.S.A. model/s) (BEFORE YOU CONTINUE, PLEASE READ THE ABOVE NOTES!) 1. Before you start this procedure, locate the MASTER ON/OFF button and the STRAIGHT/EFFECT button on the Front Panel of the unit. 2. MAKE SURE THAT YOUR RECEIVER’S MASTER ON/OFF HAS BEEN TURNED OFF. 3. With the Right Hand, press and hold the STRAIGHT/EFFECT button. With the Left Hand, press the MASTER ON/OFF button and HOLD both buttons for no more than “3” SECONDS, AT THE SAME TIME. SP IMP. * 8 MIN. will appear on the display, which indicates you are in the Diagnostics Mode. 4. Rotate the PROGRAM KNOB to the right (ONCE) until the display reads PRESET *CANCEL. 5. Press the STRAIGHT/EFFECT button (ONCE) and the display will change to PRESET RESET. 6. Turn the unit off by pressing the MASTER ON/OFF button. 7. Wait 5 seconds, then turn the unit on by pressing the MASTER ON/OFF button. You have now reset your component to the factory settings. NOTE: Yamaha receivers don’t have to be reset during normal operation. It is not recommended that you reset the receiver unless a setting has been changed that you are not aware of, or the receiver is not operating properly. The reset procedure will clear an incorrect setting that might be causing abnormal operation. GOOD LUCK
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