You can normally figure an appliance in several ways by -
1) Calling the manufacturer and giving them the model and serial number
2) Look on various components like switches, compressors, etc., and looking for a date code stamped on them, usually in the format of MM-YY like 09-08 for September, 2008, or WW-YY like 23-98 for 23rd week of 1998.
3. All compressors are date coded for sure. If you provide the manufacturer of the compressor and all the data on the nameplate of the compressor, the date of the compressor manufacture can be found, which will give an approximate date of manufacture of the refrigerator.
Sounds like you simply have a defrost problem going on.
Without the model number that looks like this 321.456789 example I am not sure
what parts you will need. If you can find your correct model number I can show
you what to look for. Things that fail with a defrost problem are defrost
heater, defrost thermostat and defrost control or timer, Thanks Sea Breeze
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