Dell Inspiron 6400 Notebook Logo
Anonymous Posted on Dec 19, 2012

My dell inspiron 6400 starts when both battery and charger are in circuit

When any one is removed computer becomes off.

2 Answers

Michael Kennedy

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  • Posted on Dec 19, 2012
Michael Kennedy
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1.Ensure your dell 6400 battery is holding power. Some laptops will auto shut-off if the battery won't hold a charge. In that case, replace your battery and retry. Check your charging lights or indicators to see if your laptop is getting power and charging.

2.Check your AC to DC converter (the little black adapter you plug in your AC outlet.) This converts AC power into DC power. Is it abnormally hot? If so, it is probably burned out. Replace it. Note- high heat is not a true indicator of malfunctioning. It can be dead and cold as well. No power indicators on your laptop could be a sign of a dead or bad converter also. Converters WILL get hot (this is normal.) If it is REAL hot (to touch), then this is not good.

3.Check your power cord. Are there nicks or cuts? If so, unplugg it from the AC power and repair with electrical tape- better yet, replace it. Many computer salvage stores carry power adapter cords. They're cheap.

4. Check your laptop lid switch. If it is broken, you may have power but your screen may not come on. This is usually a little button or mechanism located close to the lid hinge that turns on or off your screen when your lid is open or closed respectively. Normally the operator does not push this button. These are fragile and broken easily on some laptop models. Sometimes these can be fixed, more often they will require replacements. If you aren't an expert repair person, get a technician to repair/replace it for you. Opening up laptops is a very delicate operation and much more difficult to repair than desktops. It may be worth it to spend the money for repair.

5. If you have tried these easy solutions and it still won't power on, then your problem lies elswhere. You may have an internal power switch or voltage regulator problem.. Internal problems will require professional help.

Peng Xiong

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  • Expert 236 Answers
  • Posted on Dec 19, 2012
Peng Xiong
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This is more of a remedy then an actual trouble shooting step but mostly works. You would probably hear this from a support agent if they are trying to get you off the phone because this problem make no sense.

Remove the battery and the power adapter from the computer. Then hold down the power button for at least one minute. Then connect every thing back up again and see what happens.

or

Remove the battery and the power adapter from the computer and leave it alone for about 24 hours. Then connect every thing back up again and see what happens.

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5 Related Answers

joecoolvette

joecoolvette

  • 5660 Answers
  • Posted on Jul 19, 2009

SOURCE: My dell inspiron notebook 6400 shuts down and

By your description it sounds like your laptop is overheating. Many a laptop faces this issues because the Air Intake Duct is dirty, and the internal hardware.

When a processor in a computer becomes too hot, it shuts off. (More specifically BIOS turns it off) NO processor running, NO computer.

Since the opening for the Air Intake Duct, (Left front side), is on the side close to the bottom, it makes an excellent(?) location to 'inhale' foreign debris. Dust/Dirt/Hair/Food Crumbs/Lint, you name it.
When this foreign debris goes inside the Air Intake Duct it clogs it up, dramatically reducing the cooling efficiency of the cooling system.

The Air Intake Duct is connected directly to the System Fan, and this fan blows air through the Cooling Tube for the processor, and graphics.
The Cooling Tubes, One for the Processor, One for the Graphics), is about the width, and height of your little finger!

Solution?
Use a can of compressed air for computers, and blow out the Air Intake Duct. (AC adapter removed,{Charger}, and battery removed)
Do NOT blow out the Exhaust Duct!

Use Short Bursts of air, not Long bursts.
You will be blowing air directly on the System Fan. This fan is only designed to spin so fast. Spinning it faster than it was designed for, can lead to premature failure of the fan's bearings.

Take a look at this,
http://support.dell.com/support/edocs/systems/ins6400/en/sm/compnts.htm#wp999507
See Number 12? That is the Processor Thermal Cooling Assembly. The copper colored S-shaped piece is the Cooling Tube.
Number 14 is the System Fan.

This is the Service Manual main page,
http://support.dell.com/support/edocs/systems/ins6400/en/sm/index.htm

Would appreciate it if you would rate my answer.

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Anonymous

  • 3940 Answers
  • Posted on Oct 20, 2008

SOURCE: No sound in my Dell Inspiron 6400 laptop

If the issue is no sound after reinstallation of Windows, then your issue is most likely a driver issue. Many items in the system will function with native windows drivers but the audio on a I6400 is not one of them. Installation of drivers in the correct order is critical to Dell portables functioning correctly. Correct driver order is:

Notebook System Software.
Chipset Utility
Video Driver
Audio Driver
Modem Driver
Network Driver
Wireless Driver
Touchpad Driver
Quickset Utility

All other applications and drivers (MS Office, Printer driver etc)

This system is also equipped with Media Direct capability. For Media Direct to function, the system's HDD must be prepared using the Media Direct installation CD, then WIndows installed, then the Media Direct application. If you have no plans to use media direct, this can be skipped (Most people do)

Anonymous

  • 55 Answers
  • Posted on Nov 25, 2008

SOURCE: DELL INSPIRON 6400 BATTERY CHARGE PROBLEM

The battery has 5 small dots in it. Those are there for no reason. Those are actually LED lights. There's a button you can press. If we number the lights 1-2-3-4-5 with 1 being closest to the button, check the lights when you press the button. If 1-3-5 are lit, that means that you have a dead battery and needs to be replaced. Other than that, you're battery might still be working but nearing the end of its life. Goto support.dell.com -> drivers and downloads -> enter your service tag or system type -> download Dell Quickset. Once Quickset is installed, it will diagnose your battery automatically and let you know if your battery already needs a replacement. It is just sad that batteries are covered with a separate 1-year warranty only. You can also go to www.dellbatteryprogram.com and check if your battery was part of the Dell Battery Recall Program.

Thx_nb

  • 242 Answers
  • Posted on Dec 12, 2008

SOURCE: can't get num lock to work on Dell Inspiron 6400

The 5th key from the right on the top row of your keyboard should is the Num Lock Key...

Anonymous

  • 135 Answers
  • Posted on May 01, 2009

SOURCE: how toturn on wireless in dell inspiron 6400

you should have a key on keyboard in lower left corner by windows key that says"FN" then hit "F2" that should do it, if that is not the case then there should be a switch along the edge of machine

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Dell won't boot up. The following problems isolated by F12: 3600:0123 Battery test failed 0F00:075D IDE device failed: the self test failed to read ... 0F00:0244 Block 1905 74359: uncorrectable data error...

sounds like a complete motherboard failure with a lot of other problems.
if you remove the HDD ( turn the machine over. 2 screws on the right.slide drive out ) and mount it in an external caddy you should be able to use another machine to access the drive and probably get most data off it.
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Dell Inspiron 6400 wont recognize new battery

Well often batteries from 3rd party manufacturer do not work in some laptops, see even the batteries have a "Chip" in them identifying them. Also sometimes these batteries are just no-good. or arrive flat, too flat to be charged up via the supplied charger. Anyway hopefully none of that applies and this will work. Now Turn PC OFF, put battery in unit. Now plug in wall unit, then plug into the PC, now leave the PC totally alone for at least 3 hours. Now the unit should work. Now how we tell where the problem lies is like this, Turn OFF, take out battery, now plug in the wall adapter, now the PC should work Fine like this. Now remove wall adapter, and insert the battery, the unit should go on this.. ONLY of course if charged. Now if when plugged in there are problems, it is more than likely, that indeed the battery is faulty, in some way.
These links below detail what steps to take to remedy any situation. The 2nd link is great.

http://www.dell.com/content/topics/global.aspx/batteries_sitelet/en/batteries_faq?c=us&l=en&cs=04

http://ftp1.us.dell.com/diags/R66243.htm

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Can I use the DELL Inspiron 6400 without the battery and its charger? If so, how do I safely remove the battery ?

Without BOTH the battery AND the charger, the only use for your computer is as a door-stop. :-)

Yes, the battery can easily be removed.
Turn the computer off.
Disconnect the AC power.
Flip the computer upside down.
Look for a "lock/unlock" button or slider.
Move the button or slider to the "unlock" position.
Carefully and slowly turn the computer right-side up,
and the battery should easily fall out of its socket, hitting your foot.

Reconnect the AC power, and start-up the computer.
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Got a new battery for Dell Inspiron 6400 but it won't charge

well if it's a new battery and you're having issues send it back, you may need to calibrate your new battery with the laptop

If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

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Inspiron 6400 will not power up new battery and

inside were ur charger goes into you computer try to use plyers to pull it out some and that ""MIGHT"" work
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DELL LAPTOP INSPIRON 6400 MY LAPTOP BATTERY IS SHOWING STATUS ( UNKNOWN ) ON WINDOWS & ON BIOS IT SAYSS BATTERY NOT INSTALLED

Here are my recommendations for this issue:

1. Reseat the battery.
2. Remove All External Components
3. Check the battery connectors on the battery and the system. Examine the connector on the battery and the system. Make sure that there is no physical damage and that it is clear of debris.
4. Remove All External Components
5. Try a known-good battery in the system, if available.
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uninstall any energy management software provided by dell and then check.if the issue is not resolved then the issue is with the converter board as it is heating up.
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u r very correect its the time for new 1 to be bought. u can get the new 1 from radio shack websites. and also dont try to use that faulty charger again as it can possibly blow the laptop electrical parts internally due to any over power short circuit.
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