Brother DCP 115C All-In-One InkJet Printer Logo
Anonymous Posted on Jan 03, 2009

Unable to clean problem

Please somebody anybody who can help slove my problem with my Brother Printer DCP-115C it says Error Unable to clean process

1 Answer

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  • Posted on Jan 03, 2009
Anonymous
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Turn the rpitner of then check there is not any paper jam.
also refix crtridge after clean it.

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Unable to clean error on Brother DCP115C

Pls refer below to clear the "Unable to Clean" error:

1. Enter MAINTENANCE MODE: Press MENU, MONO START 4x on ARROW UP within 2-3 sec
2. Using the ARROW UP botton, press botton and wait for the ff #:
a. 8 then press SET
b. 0 then press SET
3. Using the MONO START, just press until the word "PURGE XXXXX" comes out
4. Using the ARROW UP botton, press botton and wait for the ff #:
a. 2 then press SET
b. 7 then press SET
c. 8 then press SET
d. 3 then press SET
e. Press Stop/Exit
(This is to reset the purge counter)
5. Using the ARROW UP botton, press botton and wait for the ff # to appear:
a. 0 then press SET
b. 1 then press SET (to reset unit)
c. 9 then press SET
d. 9 then press SET (to exit maintenance mode)

If after this procedure you still encounter problem, see your service center
Hope this will solve your problem "unable to clean".

epc.
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