Dell Inspiron 6000 Notebook Logo

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Posted on Dec 29, 2008
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My wife's Dell Inspiron 6000 has developed a problem when booting up. After the WindowsXP screen, the screen goes black. The Windows sound is heard, so I presume the machine is running OK, but there is no display. When using F8 and entering Safe Mode, the display works fine. Can anyone suggest a fix for me?

  • russkaye Dec 29, 2008

    I have tried system restore from the Safe Mode, but the problem still exists

    Would the best option be for a complete Windows re-install??

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1 Answer

Edward Morgan

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  • Posted on Dec 29, 2008
Edward Morgan
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Your PC is not completing bootup. It's not the display, it's Windows.

Try booting to Safe Mode (F8) and running System Restore to a time before the issue cropped up. That should get the PC running again.

  • Edward Morgan
    Edward Morgan Dec 29, 2008

    Ctrl + F11 on booting to use the restore partition to go back to factory default condition.

  • Edward Morgan
    Edward Morgan Dec 29, 2008

    Sorry forgot something. Did you try System Restore to really early times? Try going back further than you have already.

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Dell Inspiron 6000 turns on but does nothing else.

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Have you tried this:
1. After removing the battery
2. Press and hold the power button for at least 10 sec.
3. Put back the battery
4. Turn it on

if this doesnt work, there could be a problem with your operating system. Try accessing safe mode if you can login .TAP F8 continously on the dell logo screen, and it will open advance boot options. (Just select safe mode) If safe mode boots properly try running system restore to restore it back to the previous date where your computer is still booting to windows. Hope this helps
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When you see the Dell logo, it means the system is booting and you see the splash screen that is generated on the motherboard.
Apparently this is where it is stopping.
Here's what I would do: First when you boot the computer, press F12 to get the boot options. Choose the diagnostics and run the system diagnostics.
You can also try to press F8 to get the computer into safe mode, but I'm thinking if you see nothing other than the splash screen, that may not work. If you are presented with Windows boot options, choose safe mode and do a system restore.
The last thing you can do if you have the Dell system recovery disk is try to do a repair from that CD if it allows you to do so.
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Get a new OS Installer, I suggest you take Windows 7
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hi

open RUN from start menu and type msconfig. On the "system configuration utility" open services tab and chk for windows audio and make sure its running, if not then select it and just enable it.

hope this solves ur problem.
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