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Check for a stuck float switch. located near the water pump. Usually white plastic with a tube on top and a black boot at the bottom. Tap on it lightly while unit is filling with water. If that works, you need to disasseble and clean.
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time the cycle. if it is only running about 5 minutes and going into harvest, look for sump loosing water. Look at where the unit drains (like a floor drain) while the unit is running to see how much, if any water is draining. does not take much to make an early harvest. also, sump may not be filling up completely but with just enough water to satisfy the float.
90% of ice maker problems are water related. Sounds like water may be continually seeping in from the inlet water valve (normal thing to do if the water level is low). This will not allow the water to get down to freezing temperature. You have to identify the reason that water is constantly running in. It's probably "leaking" out at the dump valve. Or does that unit have a float valve that may be leaking. Check your drain to see if water is leaking out during the freeze cycle.
it should be under warranty . is the water shut off to fridge . ice maker could be bad . make sure water to the ice maker is on just check your water line . a very easy common mistake and very easy fix if the water is not turned on to the ice maker it wont make ice . hope this helps let me know how it gos
cycle is, fill cycle for 1 minute first. If there is not water entering the unit when first turned on, look for that issue. Water turned off, water valve not working or some restriction, clogged water filters, etc. That is got to happen first. Don't over look the bin stat being bad. Nothing happens if teh bin stat is bad. It sends voltage to the control board that runs the unit.
Look for a stuck float switch. unit fills with water for 1 minute, then the board "looks" at the float to "see" if there is enough water in the unit to run. If float switch is stuck down, it tells the unit there is not enough water and the unit stays in the fill cycle causing the sump to overflow and send water down the drain constantly. Compressor will not run till the board senses that there is enough water to run.
several things cause freeze ups.
If you have water filters on the water system, be sure they are not restricting the water flow. water flow pressure should not go below 20 psi.
The bin stat may not be shutting off the unit properly. It should shut off machine within 10 seconds of ice making contact.
Make sure the float switch is not dirty. Be careful when cleaning. Fragile
Make sure water pump runs the entire time it is in the freeze cycle.
Be sure the evaps are clean. Ice cubes will hang on if not clean.
Water solenoid has a screen where the water line screws on to it. Turn off water and check screen to be sure it is clean. This can restrict water flow.
Make sure water valve closes all the way. Turn machine off and see if water is still running. Valve may be leaking water thru.
Dip switches on the board, #1 and #2. Turn them both on and it will change the defrost time to 3 minutes. If both are off, they are set on 1 minute.
Look at water solenoid valve when the unit is running in ice mode. Check to see if the water is shuting off completely. If the water valve does not close properly it will keep adding a little bit warm water to the ice a slow down the ice production.
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