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Posted on Sep 04, 2012
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MY REMOTE NO LONGER WORKS MY TV BUT THE BUTTONS ON THE SIDE DO WORK

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  • Westinghouse Master 14,553 Answers
  • Posted on Sep 04, 2012
Anonymous
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Have the actual remote itself tested---most shops will do it for free--if remote is bad you know and if tests good suspect the remote receiver in the set on the front is bad.


The last possible reason is some sets have a lockout feature that disables the remote feature inside the TV---not real common but no unheard.

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How to emove the demo on screen ?

Removing Your TV from Shop Mode or Store Demo Mode

First, confirm your TV is in Shop Mode or Store Demo Mode:

1. Press the INFO button on your remote control. A list of settings appears.
2. See if the Picture Mode setting is set to Shop Mode or Store Demo Mode.

There are three methods for removing your TV from Shop Mode or Store Demo Mode. If the first method does not work, try the second or third method.
Method 1

To remove your TV from Shop Mode or Store Demo Mode, follow these steps:

1. Press the Volume button on the side panel of your TV. If your TV does not have a side panel, press the Volume button on the front panel. The TV displays the volume bar.
2. Press the Menu button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the Menu button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.

Method 2

1. Press the Volume button on your remote. The TV displays the volume bar.
2. Press the Menu button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the Menu button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.

Method 3

1. Press and hold the Volume button on your TV. The TV displays the volume bar.
2. As you are holding the Volume button, press the Menu button on the side panel of your TV for about seven seconds. Again, if your TV does not have a side panel, press the Menu button on the front panel. If Dynamic or Dynamic Mode is displayed on the screen, your TV has been removed from Shop Mode or Store Demo Mode.

Note: You may want to press the INFO button on your remote again to confirm you TV is no longer in Shop Mode or Store Demo Mode.
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