Panasonic KX-T7630 Corded Phone Logo
Mike Posted on Aug 02, 2012
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We have a KX-T7630 phone and we are trying to reset mailbox password but it won't work. We tried to delete password by accesing mailbox 999. We went to Other features Mailbox Setup . Reset Pas

1 Answer

Carl Navarro

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  • Panasonic Master 2,460 Answers
  • Posted on Sep 28, 2012
Carl Navarro
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Joined: Aug 23, 2008
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You need to set a specific password. Probably in RESET password, it's reset to a default value, so if you don't know what the default is, then you can't use it. We usually use x(plus your extension), where x is like a digit 3 or 4, but I didn't install yours :-)


Carl

5 Related Answers

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Sep 17, 2008

SOURCE: How to set up password for voicemail/how to set up new mailbox

By default, a Panasonic TVA voice mail system can have a password set. It could be 3 plus the extension number, but it doesn't matter. You can clear it by logging into mailbox 999 and going to options 6 1 3 which will be the mailbox password menu. Select the lady's extension and follow the instructions to confirm password deletion.

Now she can call voice mail from her extension and set a new password.

This also works for a TVS system.

Carl

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cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Aug 13, 2009

SOURCE: No one can leave messages as my mailbox is full -

Call the voice mail system from your phone (usually ext 165), put your password in, and start retrieving messages. Use a lot of 3's (delete) and it will get it down. IIRC you are only allowed about 100 or so but it is set by VM class of service.

Carl

Anonymous

  • 1 Answer
  • Posted on Apr 07, 2010

SOURCE: forget my telephone password

i cant remember my phone password

Anonymous

  • 10515 Answers
  • Posted on May 20, 2010

SOURCE: Mailbox recieves messages but is not saving them (KX-T7630)

Hi,

This sometimes happens on my phone. The only way I have found to clear this is to leave a voice-mail. Check your messages delete the test message and your system should clear itself out.

I think what happens is it gets stuck thinking there is a message. So when you clear the new message it then realizes there is no more messages. I know this works on my phone and could be the same for yours.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

cnavarro

Carl Navarro

  • 2460 Answers
  • Posted on Sep 22, 2010

SOURCE: Hi, I need help on

TVA and TVS systems have master passwords that the installer has. If you lost the password to 999, then your installer can probably come out and reset them. If you have lost the master password, Panasonic can restore that, but it's not easy.

If you happen to have the password for 998 and 999, you get there by pressing #6 *99x at the login. Put in your password and IIRC admin is option 5 or 6 in 999.

Carl

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0helpful
1answer

How to leave a voicemial message

There are three elements to voice mail; having a Panasonic brand voice mail system, recording the greetings, and setting call forward conditions. Which ones have you done?

The default access to voice mail is extension 500 on the intercom, but we used to use 165. When you dial it, the lady says "welcome to the Panasonic voice processing system". If she doesn't or you're asked for a password, or you have not done the tutorial, then you need to do that and it guides you to the setup of the greetings, name, and password change. After that, you dial *710x 500 (or your VM access) # on the inercom to set call forward to voice mail, with 4 being no answer (my preference since it gives me the option of answering the 2nd call or letting it fall to voice mail), or 5 for Busy/No Answer.

The message manager (mailbox 998) and the system owner (mailbox 999) has the ability to access and change how the voice mail system performs. The owner can change your name for the directory or reset your password and/or
setup or delete your mailbox.

Carl
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I have a Panasonic KX-T7630 and no one has any of the codes to get into voicemail. and we are getting messages constantly.

In a Panasonic TVA voice mail system you have to know 3 things, the maintenance password, the message manager's password, and the system owner's password. If you have #1, you can reset the other two. If you don't have any, you need to get it from your dealer. There's a default for #1 if you have the MC software and a USB port on a Windows XP or greater machine. There are no defaults and you have to have access allowed for mailboxes 998 and 999. That, of course, is set in the Maintenance Console ::-)

Carl
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How can I check the voicemail, my assistant left and I don't know how to retrieve?

Where did your assistant check the voicemail? In a TVA system, each extension VM password can be reset from mailbox 999. If you don't have that password, you would have to call your dealer/installer or check their notes. If you're trying to get to the General Delivery Mailbox, it's done from the Message Manager's mailbox (998). Again, it needs notes, but I think you can reset that password from MB 999.

Carl
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I have a panasonic KX-T7630--does anyone know how to delete a password, not change one.

Password to? The voice mail password is changed from mailbox 999. It may not be able to be deleted as passwords are defined in the voice mail programming. One of the options is to require a password no matter what, it may be x plus the mailbox (where x is a predefined digit, like 3).

Extension PIN's are set from the *799 command. *799 1 (PIN) # (PIN) # sets it, *799 0 (PIN) clears it, where PIN is any sequence of up to 10 digits. If you lost it, the sytem manager can reset it from the master phone


0helpful
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How do we change the voicemail message if we do not know the password?

You don't. You can reset a mailbox password from the System Owner's mailbox (999) but if you don't have that password, it's time to call the person who set it up. If you're changing the GREETINGS, those are done from the Message Manager's mailbox (998). Again, that password can be reset from 999 but someone has to have it to change greetings.

Carl
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Need to change password on voicemail extension on

If it's a Panasonic brand voice mail, you administer the system from the System Owner's mailbox (999). With that, you can use option 4 or 5 and reset the mailbox password to any and all mailboxes (except 999 :-)

Carl
0helpful
1answer

Im trying to reset the voicemail on one of the 3 phones on our system. they each have different passwords and the password for the one i'm trying to reset isnt working. do you have any options for that

Only if you have the password for mailbox 999 or the installer master password. Your installer should have given you the means to access mailboxes 998 and 999. From 999 you can reset any mailbox password.
1helpful
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Voice Message

Wow. If your system is missing programming, the messages can get dropped into the General Delivery Mailbox (998). There are 2 passwords that are an absolute (well 3) nust to have, one for 998, 999 and the serial port master password. One will let you reset the other two, but the installer password on the serial port is not easily reset.

Carl
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Changing Panasonic KX- T7630 Business Phone Answering Message

You don't "lose" the manual, it comes on a CD. The Panasonic system probably has a TVA voice mail system and it requires you to change the Auto Attendant greeting from the message manager's mailbox. If you don't have the passwords for mailbox 998 and 999, you need to contact someone who has them and a layout of the system.

Your Panasonic technician can guide you through the process.

Carl
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How do I sign into the mailbox to access 999 so that I can change my message

Your message is not in 999. Either way, the system messages are stored and accessed from 998. From any phone, dial #6*998 and put in the password to get to the Greetings or Custom Service messages.

The original installer or whoever set up the sytsem should have left instructions on where everything is.

Note that 999 will let you reset a password or delete a subscriber mailbox. You may access any mailbox from anywhere, even remote, with the #6* xxx command.

Carl
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