Shaw pvr expander not working

Hello, Average Dave first you must verify that you have access to the internet, being like this:
1) if you are connected through cable check that both terminals are connected, if it is for Wifi; you can go to settings on your TV and check in Network if you are connected.
2) Reset the device, disconnecting it from the power for 30 seconds and reconnect it.
3) You can contact the customer service to check that they are sending the signal, they can also check the status of the account and your equipment.
and another option would be a factory reset in the Digital Cable Box to start from zero.

Disconnect the PVR from the electrical power.
Reconnect it.
Wait 10 minutes, while it "reloads" its programming.
Press LIST. If your recordings are not showing up,
it's possible that the disk-drive inside the PVR has failed.

Telephone Shaw to get free technical support.

Darcy, is the cable sign on on the PVR? If not make sure it is ON. Now see if you can record etc. Failing this, Shaw will guide you on the phone .

Do you have a optical/coaxial input on your system? Eg: cable, TV.I use a optical input on my Yamaha ( cable, satellite ). Look to see if there is a optical/coaxial output on your pvr, there should be. Use ether the optical or coaxial output from your pvr and connect it to the cable (satellite ) optical/coaxial input on your receiver. The manual that came with your Shaw PVR should explain how. You will get 5.1 surround if available on certain channels.I prefer optical over coaxial myself, but they both work well.If you don't have optical/coaxial inputs on your receiver, you will have to use RCA cables, analogue out on cable box, to tape input or aux on your receiver. You will not get surround sound, just stereo. But it's better than nothing.

Enter "setup-mode" on the Shaw PVR, and disable "closed captioning".
Or, enter "setup-mode" on your TV, and disable "closed captioning".

Why would you want to "open" it?
If it is not working, take it to the nearest Shaw retail store.
Shaw will replace it, no questions asked.

I presume you followed the instructions in the TV manual during hookup and did not hook up with the units powered up and did select the correct input with the remote?

If you have another unit that uses HDMI try a direct hookup with it to see if the HDMI input is working.

HDMI units do not like being hooked up when units involved are powered up and on--seen more than a few where this was the problem and it is worth a try if the Owner Manual does not help you.

Disconnect the AC power from the PVR.
Reconnect it.
Wait a few minutes for the device to "call home" to completely reset itself.
Then, press LIST to show the recordings, instead of those "asterisk" characters.
Failing that, telephone Shaw to get free technical support.

Take your Shaw remote control, and follow the instructions on the back. If that does not work, telephone Shaw, and ask for technical support for TV.

I have had the same problem and I spoke to a tech at one of the tv repair shops in Edmonton. He says it is a long standing generic problem that Shaw is having with the HDMI connection between the pvr and tv's, I have a pvr replaced twice and the problem remains. The last Shaw tech says to use component cables and it will solve the problem which I believe is an admission that the problem identified by the tv tech is true. Doesn't help with 4 hdmi.and two component inputs