SOURCE: I am unable to connect to the internet. I am asked
first you must have an ISP Internet Service provider contract which will provide you with a modem and leads you can choose either a dial up,usb,or an ethernet connection to connect to the internet or if you have a laptop you can choose a wireless usb modem which can work on a desktop aswell once you recieve the modem just insert the disk provided and follow the prompts to set up your new internet connection
during the setup process you will be asked for a password I suggest you make a log of all pass words used outside of your computer incase of memory lapses
you might have put in the wrong password or user id check to make sure you have put these in correctly first make sure the caps lock is on/off what ever applies to your user and password id that you provided to your ISP
also
make sure your routers settings are correct ie:password user name,firewall settings to allow your internet to connect also test the lead/s whether usb or ethernet you might check your modem first to make sure that you are getting a connection
last resort ring your ISP internet sevice provider get them to check your modem for internet access online
hope this helps
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