Keypad not working
SOURCE: Conference call with a Polycom SoundStation EX
The conferencing capability to bridge 2 (or more) external stations comes from the telephone equipment/service that you have purchased. Either you are behind a PABX or Electronic KSU, which provides multiple phone service to your office, or you purchase conferencing capability from your local telephone provider (Verizon, AT&T, etc). In either case, the way to initiate a conference call would be the same as when you would have a desktop/office phone and establish a conference/bridged call to external parties. Usually this occurs by having one party on the line, flashing the disconnect button momentarily, getting a new dial tone, dialing and connecting to a second party, then flashing the disconnect button again, which signals the equipment to bridge those two calls to your station. On the SoundStation EX there is a Flash button that provides that capability of momentarily flashing the disconnect button. Try and see if that works. If not, then you will need to make arrangements to purchase the external equipment or service from your provider. If you have the PABX or electronic KSU, it may also be a configuration option that you will need to have your support person for your telephone system, activate for that station connected to the SoundStation EX. Hope that helps.
SOURCE: POLYCOM SOUNDSTATION 2W
I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.
SOURCE: Polycom soundstation 2W
I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.
SOURCE: Polycom soundstation 2W
I went to Admn Setup to reboot the system from Please Wait.... & it doesn't work!!
Best Solution
posted on Sep 19, 2008
Guest
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Apprentice
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Just had this problem with the 'please wait' - go into the admin setup and select Reboot Phone - it then works!
SOURCE: polycom soundstation Ex - no dial tone
Someone in our office recently damaged the RJ-45 cable for our
Polycom Soundstation. Because the jack was damaged I could not
determine the order of the cables. After a call to polycom, we found
the pinout information we needed - so I thought I would share, in case
anyone else finds themselves in a similar situation:
With the RJ-45 prong pointing down the wires, from left to right are:
Then Crimp and test. I got this information directly from Polycom
for use with the Polycom Soundstation. This information was not easy to
get. They originally told me they could not provide the information and
I would have to buy a power adapter. This is not true, just trim the
cable and follow the above instructions.
Guest Apprentice44 views
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